William Raines Email & Phone Number
Information Technology Specialist @ IT Authorities
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William Raines Location
- Lakeland, FL, US
William Raines Work
- now
- 2019 -now Information Technology Specialist @
- 2001 -2014 APAC @
William Raines Education
- Southern Technical College 2010-2014
William Raines Skills
- Workforce Management
- Call Centers
- ACD
- Avaya
- BPO
- Call Center Development
- Contact Centers
- Customer Retention
- Customer Satisfaction
- Inbound Marketing
- Offshoring
- Operations Management
- Outsourcing
- Performance Management
- Service Delivery
- Sla
- Technical Support
- Telemarketing
- Transition Management
- Vendor Management
- Customer Experience
- Attrition
- COPC
- IEX
- KPO
- eWFM
- Blue Pumpkin
- Contact Center Management
- Contact Center Operations
William Raines Summary
- William Raines, based in Lakeland, FL, US, is currently a Information Technology Specialist at IT Authorities. William Raines brings experience from previous roles at BayFirst and APAC Customer Services. William Raines holds a 2010 - 2014 Southern Technical College. With a robust skill set that includes Workforce Management, Call Centers, ACD, Avaya, BPO and more. William Raines has 1 emails on RocketReach.
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