Vice President of Customer Success and Customer Experience @ (January 2025 - July 2025)
Vice President of Customer Success and Customer Experience @ (September 2023 - June 2024)
Sr. Director of Customer Success @ (January 2022 - August 2023)
Vice President of Customer Success @ (May 2017 - October 2021)
Manager, Customer Success @ (December 2016 - May 2017)
Customer Success Manager @ (August 2011 - December 2016)
William P. Education
Drew University
Bachelor’s Degree (Economics)
William P. Skills
Account Management
Analytical Skills
Build Strong Relationships
Business Development
Business Strategy
CB Insights
Cold Calling
Communication
Contract Negotiation
Customer Experience
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Data Analysis
Direct Sales
Emotional Intelligence
Information Technology
Lead Generation
Leadership
Management
Marketing
Marketing Strategy
Mentoring
Messaging
Negotiation
New Business Development
People Development
Presentation Skills
Project Management
Sales
Sales Management
Sales Presentations
Sales Process
Salesforce.com
Selling
Software as a Service (SaaS)
Solution Selling
Strategic Partnerships
Strategic Planning
Strategy
Team Leadership
Upselling
Value Propositions
Vision Creation
William P. Summary
William P., based in Fort Myers, FL, US, is currently a Chief Customer Officer at Oyster Aero. William P. brings experience from previous roles at vcita, Bloom Growth™, CB Insights and PartsBase Inc.. William P. holds a Bachelor’s Degree in Economics @ Drew University. With a robust skill set that includes Account Management, Analytical Skills, Build Strong Relationships, Business Development, Business Strategy and more. William P. has 2 emails and 1 mobile phone numbers on RocketReach.
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