William Otis Email & Phone Number
Assoc. Dir. of Call Center Operations @ St. John's University
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William Otis Location
- New York, United States
William Otis Work
- 2021 - now Assoc. Dir. of Call Center Operations @
- 2016 - 2021 Manager of Call Center Operations and Training @
- 2007 - 2016 Supervisor of Call Center Operations @
- 2006 - 2007 Customer Service Collection Supervisor and Manager @
- 2004 - 2005 Customer Care Consultant @
- 1996 - 2005 Customer Service Representative – Sous Chef-Team Leader-Supervisor @
- 2001 - 2002 Administrative Assistant @
William Otis Education
- Universidad Isabel I
- ENEB - Escuela de Negocios Europea de Barcelona
- St. John's University
William Otis Skills
- Organizational Psychology
- Economic Planning
- Supervisory Skills
- Microsoft Office
- Management
- Customer Service
- Training
- Call Centers
- Social Media
- Leadership
- Interviews
- Teamwork
- Communication
- Strategy
- Coaching
- Payroll
- Spreadsheets
- Hiring
- Quality Assurance
- Conflict Resolution
- Telephone Skills
- Editing
- Customer Experience
- Microsoft Excel
- Public Speaking
- PowerPoint
- Microsoft PowerPoint
- Small Business Management
- Phone Coverage
- Performance Management
- Talent Management
- Personal Development
- Constructive Feedback
- Critical Thinking
- Problem Solving
- Emotional Intelligence
- Coping
- Employee Wellness
- Life Skills
- Team Leadership
- Resolving Conflicts
- Sales
- Hillsborough
- Outlook
- Agents
- Monitors
- Business Services
- Payments
- Maintenance and Repair
- Wikis
- Money Transfers
- Credit
- Sensitivity
- Customer Satisfaction
- Accountability
- Internal Audit
- Schools
- Closings
- Higher Education
- Medicine
- Microsoft Access
- Applications
- Presentations
- St. John
- Catalogs
- Exchanges
- News
- Sage Act
- Adjustments
- Design
- Customer Support
- Follow Ups
- Microsoft Word
- Seafood
- Awareness Programs
- Mentoring
- Reports
- Efficient
- Cost
- Distribution Center Operations
- Databases
- Community
- Reporting
- Campaigns
- Delivery
- Statistics
- Csc
- Invoicing
- Ratings
- ACD
- New York
- Service Levels
- Train New Employees
- Operations
- Consulting
- Perfect
- Forms
- Queens
- Refunds
- Police
- Notices
- Comments
- Banners
- Magicians
- Offerings
- DSL
- Cash Flow
- Scheduling
- Budgets
- Shipping
- Catering
- Law Enforcement
- Cards
- Financial Services
- Financial Transactions
- Schedules
- Debtors
- Data Logging
- Labor Issues
- Disputes
- System
- Transcription
- Jamaica
- Tampa
- Manuals
- Highly personable
- Complaints
- Trade Unions
- Subdivisions
- Materials
- Customer Needs
- Calls
- Amdocs Clarify
- Inventory
- Negotiation
- Checks
- Admissions
- Steganography
- Food
- Enrollment Management
- Students
- Claim
- Executive Management
- Finance
- Meetings
- BMC Remedy
- Dismissal
- Meat
- Workflow
- Figures
- Trust
- Verizon
- IVR
- Accounting
- Reviews
- Yahoo
- Supervision
- Microsoft
- Florida
- Computer Program
- Cuts
- Customer Feedback
- Project Management
- Administrative Assistance
- Academic
- Art
- Analysis
- Exit Interviews
- Contests
- Legal Writing
- Technical Support
- Policy
- Chef
William Otis Summary
- William Otis, based in New York, United States, is currently a Assoc. Dir. of Call Center Operations at St. John's University. William Otis brings experience from previous roles at St. John's University, RMCB/AMCA and Verizon. William Otis holds a Universidad Isabel I. With a robust skill set that includes Organizational Psychology, Economic Planning, Supervisory Skills, Microsoft Office, Management and more. William Otis has 3 emails and 1 mobile phone numbers on RocketReach.
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