William Ng Email & Phone Number
Global Observability Director @ Boston Consulting Group (BCG)
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William Ng Location
- Singapore
William Ng Work
- 2026 -now Global Observability Director @
- 2023 -2025 IT Director and Product Owner of Tooling for Secure Infrastructure Platforms @
- 2018 -2023 Service Analytics and Intelligence Senior Manager @
- 2017 -2018 Senior IT Infrastructure Service Manager (Global) @
- 2012 -2016 AP IT Infrastructure Manager @
- 2009 -2012 Service Delivery Manager @
- 2008 -2009 Account Delivery Manager @
- 2007 -2008 ITO Service Delivery Consultant @
- 2007 -2007 Project Service Manager (Outsourced by Xcellink) @
- 2006 -2006 Team Lead \ Delivery Lead (Contractor) @
- 2004 -2006 Software Distribution Administrator and Engineer @
- 2004 -2004 SeviceDesk Agent for EASE @
- 2000 -2001 Deployment Engineer @ CSA
William Ng Education
- IIL
IIL (ITIL Foundation v.3)
2010-2010 - University of Portsmouth
1. Bachelor of Science (Hons) in Computing (Computing)
2002-2005 - Singapore Polytechnic
Diploma in Computing (Computer Club)
1999-2001
William Ng Skills
- Lotus Notes
- Novell
- Microsoft Office
- Windows
- Splunk
- Alteryx
- Microsoft Power BI
- Tableau
- Snowflake Cloud
- Amazon Relational Database Service (RDS)
- Microsoft SQL Server
- Cross-functional Team Leadership
- Team Leadership
- Stakeholder Engagement
- Stakeholder Management
- Stakeholder Analysis
- ITIL
- Service Delivery
- Business Analysis
- Data Center
- Outsourcing
- IT Service Management
- IT Outsourcing
- Incident Management
- IT Operations
- Vendor Management
- Sla
- IT Management
- Infrastructure
- Information Technology
- Operations Management
- Disaster Recovery
- Integration
- Service Desk
- Change Management
- Process Management
- System Deployment
- Project Management
- Project Portfolio Management
- IT Strategy
- Call Center
- PMO
- Consulting
- Management
- Leadership
- People Management
- Team Management
- IT Governance
- Service Improvement
- Service Management
- IT Business Analysis
- Data Analysis
- CIO Advisory Services
- WSUS
- Deployment
- PMP
- Project Implementation
- HP
- Servers
- Windows Server
- VMware
- Active Directory
- Technical Support
- CRM
- Project Delivery
- Networking
- Cloud Computing
- Microsoft Word
- Training
- SQL
- Microsoft Excel
- Java
- Sales
William Ng Summary
- William Ng, based in Singapore, is currently a Global Observability Director at Boston Consulting Group (BCG). William Ng brings experience from previous roles at Boston Consulting Group (BCG). William Ng holds a 2010 - 2010 IIL in ITIL Foundation v.3 @ IIL. With a robust skill set that includes Lotus Notes, Novell, Microsoft Office, Windows, Splunk and more. William Ng has 3 emails and 3 mobile phone numbers on RocketReach.
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