William Monnin Email & Phone Number
Director of Fraud Strategy and Operations @ BillGO
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William Monnin Location
- Charlotte, NC, US
William Monnin Work
- Director of Fraud Strategy and Operations @ (July 2026 - Present)
- Head of Fraud and Claims Operations @ (December 2023 - August 2025)
- Senior Operations Manager, Citizens Pay @ (February 2023 - February 2024)
- Fraud Operations and Vendor Manager @ (July 2018 - February 2023)
- Various Roles @ (February 2013 - June 2018)
- Contact Center Process Consultant @ (July 2011 - January 2013)
William Monnin Education
- New York University
Bachelor of Science - BS (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2003-2007
William Monnin Skills
- Banking
- Banking Relationships
- Call Center Administration
- Call Center Development
- Call center start-up
- Claims Resolution
- Coaching
- Commercial Banking
- Communication
- Compliance
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Core Banking
- Credit
- Credit Cards
- Customer Engagement
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Training
- Federal & State Regulations
- Finance
- Floor Management
- Fraud Detection
- Issue Management
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Mobile Banking
- Operational Activities
- Operational Excellence
- Operational Risk
- Operational Risk Management
- Operational Support
- Operations Management
- Performance Management
- Policies & Procedures
- Process Improvement
- Project Management
- Project Support
- Risk Management
- Sales
- Sales Management
- Service-Level Agreements (SLA)
- Supervisory Management
- Supervisory Skills
- Team Building
- Team Leadership
- Training & Development
- Vendor Management
William Monnin Summary
- William Monnin, based in Charlotte, NC, US, is currently a Director of Fraud Strategy and Operations at BillGO. William Monnin brings experience from previous roles at Citizens Private Bank, Citizens and Bank of America. William Monnin holds a 2003 - 2007 Bachelor of Science - BS in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ New York University. With a robust skill set that includes Banking, Banking Relationships, Call Center Administration, Call Center Development, Call center start-up and more. William Monnin has 1 emails and 1 mobile phone numbers on RocketReach.
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William Monnin
Director of Fraud Strategy and Operations
Charlotte, NC, US
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