William Martin Email & Phone Number

Senior Managing Director and Head of Pega Service Line @ Cayuse Holdings

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William Martin Location

Greensboro, NC, US

William Martin Work

Senior Managing Director and Head of Pega Service Line @ (August 2026 - Present)
Executive Advisor to Chairmen @ (January 2026 - August 2026)
Chief Executive Officer @ (January 2019 - May 2025)
Vice President and Regional Director Manufacturing, High Technology Sector and Corporate Markets @ (July 2014 - January 2019)
Financial Services Practice Director @ (January 2009 - January 2019)
Global Managing Director @ Fortent (March 2007 - January 2009)
Managing Principal Consultant and Associate Partner CRMS @ (May 1998 - March 2007)

William Martin Education

Duke University - The Fuqua School of Business
MBA (Business/Commerce, General)
1997-1998
University of Virginia
Management Information Systems (Management Information Systems, General)
1994-1996
Old Dominion University
BS (Mass Communications)
1991-1994

William Martin Skills

Outsourcing
Insurance
Call Center
E-business
Banking
CRM
Management Consulting
Program Management
Business Development
Call Centers
Business Process
Project Management
Consulting
Professional Services
Business Strategy
Financial Services
Management
Enterprise Software
Business Process Improvement
IT Strategy
Customer Relationship Management (CRM)
Leadership
Customer Relationship Management Crm
E Business
Process Improvement
Strategy
Manufacturing
Continuous Improvement
Customer Contact
Bcs
Channel
IBM
Anti Money Laundering
Discover
Out Of the Box
Infrastructure
Technology Industry
Sales
Brokerage
Cost
Interactive Web
Full Cycle
CTI
Contact Center Technology
Finance
Return on Investment
Mainframe
Driving
Cost Effective
Introducing
Aol
Cross Industry
ACD
Service Centers
Operational Efficiency
Adoption
Contact Centers
Construction
APIs
Technology Application
Legal
Product Management
Can Help
Japan
Assessment
Process Implementation
Insurance Planning
Organizational Leadership
Security
Desktop Computers
Key Performance Indicators
IEX Total View
Integration
Routers
Queuing
Rules
Charlotte
Sales Force Development
Edify
Business Transformation
Workflow
EAI
Networking
Strategic Initiatives
System
Telecommunications
Business Services
Account Planning
Healthcare
Voice
Performers
Trading Desk
Workforce Management
Supervision
IT Consulting
Mass
Periphonics
Risk Management
Possess strong analytical
Intelligent Agents
Financial Institutions
Policy
Contact Center Operations
Progression
Global Leadership
Virtual
Network Services
Solution
Conferences
Business Management
Performance Reporting
Product Development
Line Management
Emerging Technologies
Reporting
Field Service
Multinational
Service Delivery
Customer Data
Analysis
Through Design
Visionary
Information Technology
Information Security
Onshore
Houston
C
Strategic Business
IT Outsourcing
On Budget
Space
Virginia
Applications
Communication
Citibank
Business Analysis
Technology Projects
Big 5
Cost Savings
Customization
Operations
Triage
Blackberry
Interactive Advertising
Forward Thinking
Ohio
Array
Business Case
Project
Governance
Contractual Agreements
Seat
Compensation
Technology Architecture
Presentations
National Operations
Bmw
Responsibility
Encompassing
Council
BPO
Roadmap
International
Cisco Technologies
Genesys
New York
Investments
ICM
Software
Wealth Management
Compliance
IVR
Mass Market
Proposal Writing
Telephony
Load Balancing
Budgets
Legacy Systems
FFIEC
Risk
Problem Solving
Trading
Hong Kong
MIS
Conceptual Modeling
Offshore Operations
Delivery
KYC
Siebel
Competition
Customer Relationship Management

William Martin Summary

William Martin, based in Greensboro, NC, US, is currently a Senior Managing Director and Head of Pega Service Line at Cayuse Holdings. William Martin brings experience from previous roles at Bresatech and Pegasystems. William Martin holds a 1997 - 1998 MBA in Business/Commerce, General @ Duke University - The Fuqua School of Business. With a robust skill set that includes Outsourcing, Insurance, Call Center, E-business, Banking and more. William Martin has 2 emails and 3 mobile phone numbers on RocketReach.