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William Maddock Location
Minneapolis, MN, US
William Maddock Work
Technical and Operations Support @ (August 2026 - Present)
Support Operations Manager @ (January 2022 - May 2024)
Technical Support Manager @ (October 2019 - January 2022)
Customer Advocate @ (November 2018 - October 2019)
Technical Support Engineer Tier 2 @ (January 2018 - November 2018)
Technical Support Team Lead @ (August 2015 - September 2017)
Technical Support Specialist @ (January 2014 - August 2015)
Tier II Customer Service @ (October 2013 - January 2014)
Community Representative @ (June 2011 - June 2012)
Forum Moderator @ Trion Worlds (March 2011 - June 2011)
Community Representative @ (March 2010 - March 2011)
Forum Administrator @ (December 2008 - March 2010)
Assistant Web Producer and Community Manager @ (April 2007 - August 2008)
Forum Moderator @ Trion World Network (March 2011 - June 2011)
Online Community Representative @ (August 2006 - April 2007)
QA Lead @ (April 2004 - March 2006)
William Maddock Education
North Hennepin Community College
N/A (Computer Science)
1993-1995
William Maddock Skills
Communication
Online Gaming
WordPress
Feedback Management
Google Docs
Social Media
Organization and Workflow Development
Wordpress Admin Software
Online Moderation
Computer Games
Availability
Dedicated Professional
Social Networking
Zendesk
Marketing
Game Design
Testing
Community Outreach
Gaming Industry
Gooddata
Microsoft Office
Game Development
Content Management
vBulletin
Social Games
Online Research
Game Mechanics
Competitive Analysis
Twitter
Facebook
Problem Solving
Customer Service
Training
Salesforce Software Tools
Video Games
Community Sites
PowerPoint
Microsoft Office Suite
Online Communications
Team Leadership
Customer Service and Support
Community Management
Asana
William Maddock Summary
William Maddock, based in Minneapolis, MN, US, is currently a Technical and Operations Support at ThirdChannel. William Maddock brings experience from previous roles at Leadpages, Autopilot - Now Ortto and Siteimprove. William Maddock holds a 1993 - 1995 N/A in Computer Science @ North Hennepin Community College. With a robust skill set that includes Communication, Online Gaming, WordPress, Feedback Management, Google Docs and more. William Maddock has 2 emails and 1 mobile phone numbers on RocketReach.
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