William Lenoir Email & Phone Number
IT Incident Management Analyst @ Progressive Insurance
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William Lenoir Location
- Willoughby, OH, US
William Lenoir Work
- IT Incident Management Analyst @ (August 2021 - Present)
- IT Service Desk Specialist Senior @ (October 2013 - August 2021)
- IT Service Analyst @ Technical Service Partners Inc. (January 2012 - October 2013)
- Customer Service Representative @ The Kroger Company (July 2011 - January 2012)
- Plant Protection @ Securitas Automotive Service Division (General Motors Account) (April 1995 - June 2009)
- Security Officer @ Pinkerton Automotive Service Division (July 1993 - April 1995)
- Security Specialist @ (May 1986 - March 1993)
William Lenoir Education
- ITT Technical Institute
Associates of Applied Science (Computer Network Systems)
2009-2011
William Lenoir Skills
- Able to learn and retain new procedures or techniques quickly
- Assist with troubleshooting software/hardware issues via phone or remote desktop
- Business Analysis
- Computer Hardware
- Hardware
- Hardware troubleshooting and replacement
- Information Technology
- Installing, maintaining, and troubleshooting desktop
- Installing, maintaining, and troubleshooting server operating systems
- Linux
- Microsoft Office (Excel, Word, PowerPoint, Visio, and Project)
- Military
- Security
- Setting up and troubleshooting Cisco routers and servers
- Technical Support
- Training
- Troubleshooting
- Windows 7
- PowerPoint
- Troubleshooting Server Operating Systems
- Service Desk
- Visio
- Maintaining
- Support
- Microsoft Office
- Troubleshooting Desktop
- Installing
- Project
- Microsoft Office Excel
- Word
- Able To Learn
William Lenoir Summary
- William Lenoir, based in Willoughby, OH, US, is currently a IT Incident Management Analyst at Progressive Insurance. William Lenoir brings experience from previous roles at Progressive Insurance, Technical Service Partners Inc., The Kroger Company and Securitas Automotive Service Division (General Motors Account). William Lenoir holds a 2009 - 2011 Associates of Applied Science in Computer Network Systems @ ITT Technical Institute. With a robust skill set that includes Able to learn and retain new procedures or techniques quickly, Assist with troubleshooting software/hardware issues via phone or remote desktop, Business Analysis, Computer Hardware, Hardware and more. William Lenoir has 3 emails and 2 mobile phone numbers on RocketReach.
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