2013 -
2013 Supervisor EHR Deployment - Project Assignment @
2007 -
2011 Lead Service Desk Analyst @
1990 -
1999 Sr. IT Associate @
1987 -
1990 Data Specialist @
William Kramer Education
San Francisco State University
(General Education)
1989null
William Kramer Skills
Leadership
IT Service Management
Customer Service
System Administration
Active Directory
Windows 7
Software Documentation
Troubleshooting
Help Desk Support
Windows XP
Technical Support
Team Leadership
Microsoft Office 2003
Microsoft Office
Laptops
Software Installation
Citrix
Dell Computers
Employment Law
Microsoft Exchange
Litigation Support
Office 2010
Computer Hardware
Reports
Team Management
XP
Cisco Call Manager
Legal Compliance
Microsoft Office 2007
Remote Desktop
Group Policy
Wireless Networking
Document Review
VPN
Project Management
MCSA - Windows Server 2012 Charter Member
Management
Program Management
Windows Server
ITIL
Vendor Management
Cloud Computing
Process Improvement
Cross-functional Team Leadership
Contract Negotiation
IT Management
Team Building
Training
DNS
IIS
Project Planning
Sales
Windows Server 2012 Charter Member
MCSA
Cross Functional Team Leadership
William Kramer Summary
William Kramer, based in Castro Valley, CA, US, is currently a Helpdesk Manager \ IT Project Manager at Unitek College. William Kramer brings experience from previous roles at Manatt, Phelps & Phillips, LLP, Sutter Health, Littler Mendelson and Morgan Stanley. William Kramer holds a San Francisco State University. With a robust skill set that includes Leadership, IT Service Management, Customer Service, System Administration, Active Directory and more. William Kramer has 1 emails and 2 mobile phone numbers on RocketReach.
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