VP, Head of Platform Operations @ (January 2022 - July 2023)
Service Delivery Manager @ (July 2023 - April 2025)
Global Head, Infrastructure and Operations @ (January 2016 - February 2018)
Head of Production Support: North America @ (July 2014 - December 2015)
Head of Operations for US Direct Channels @ (November 2012 - July 2014)
SVP: Senior Technology Manager: Banking Center Technology @ (October 2004 - October 2012)
SVP: Technology Manager: Banking Center Technology @ (January 2007 - January 2008)
SVP: Manager on Duty @ (July 2005 - January 2007)
Vice President: Technical Lead and Subject Matter Expert for Online Banking @ (September 2001 - June 2005)
William Kent Education
Georgia State University
Master of Business Administration (M.B.A.) (Banking, Corporate Finance,)
1990-1993
Georgia Southern University
Bachelor's degree (Psychology)
1984-1986
William Kent Skills
Leadership
IT Strategy
Innovative Problem Solver
Six Sigma
Team Building
Build
E Commerce
Banking
SDLC
ITIL
It Professional
Sales
Highly Effective Communicator At All Levels
Designs And Builds Resilient It Systems
Business Analysis
Vendor Management
Process Improvement
Adroit Decision Maker During Complex Issues
Operations Management
Program Management
Risk Management
Microsoft Excel
Change Management
Manage Sourced Support Functions
Strong Leadership Skills Across Myriad Of Personalities
Management
Six Sigma Greenbelt Certified
Project Management
Cloud Computing IaaS
Requirements Analysis
Release Management
Business Transformation
Infrastructure
Global Sourcing
Networking
Portfolio Management
Incident Management
Agile Methodologies
Strategic Planning
Strategy
Financial Services
Enterprise Architecture
Data Center Management
IT Management
Disaster Recovery
Business Intelligence
Business Process Improvement
Third Party Vendor Management
Software Project Management
Cloud Computing
Integration
Software Development Life Cycle Sdlc
Business Continuity Planning
Software Development Life Cycle
William Kent Summary
William Kent, based in Charlotte, NC, US, is currently a Service Delivery Manager at Bank of America. William Kent brings experience from previous roles at Bank of America, Verituity and Legg Mason. William Kent holds a 1990 - 1993 Master of Business Administration (M.B.A.) in Banking, Corporate Finance, @ Georgia State University. With a robust skill set that includes Leadership, IT Strategy, Innovative Problem Solver, Six Sigma, Team Building and more. William Kent has 1 emails and 1 mobile phone numbers on RocketReach.
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