William Kent Email & Phone Number
Service Delivery Manager @ Bank of America
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William Kent Location
- Charlotte, NC, US
William Kent Work
- 2018 -2022 Consultant - Fortune 500 companies @
- 2025 -now Service Delivery Manager @
- 2022 -2023 VP, Head of Platform Operations @
- 2023 -2025 Service Delivery Manager @
- 2016 -2018 Global Head, Infrastructure and Operations @
- 2014 -2015 Head of Production Support: North America @
- 2012 -2014 Head of Operations for US Direct Channels @
- 2004 -2012 SVP: Senior Technology Manager: Banking Center Technology @
- 2007 -2008 SVP: Technology Manager: Banking Center Technology @
- 2005 -2007 SVP: Manager on Duty @
- 2001 -2005 Vice President: Technical Lead and Subject Matter Expert for Online Banking @
William Kent Education
- Georgia State University
Master of Business Administration (M.B.A.) (Banking, Corporate Finance,)
1990-1993 - Georgia Southern University
Bachelor's degree (Psychology)
1984-1986
William Kent Skills
- Leadership
- IT Strategy
- Innovative Problem Solver
- Six Sigma
- Team Building
- Build
- E Commerce
- Banking
- SDLC
- ITIL
- It Professional
- Sales
- Highly Effective Communicator At All Levels
- Designs And Builds Resilient It Systems
- Business Analysis
- Vendor Management
- Process Improvement
- Adroit Decision Maker During Complex Issues
- Operations Management
- Program Management
- Risk Management
- Microsoft Excel
- Change Management
- Manage Sourced Support Functions
- Strong Leadership Skills Across Myriad Of Personalities
- Management
- Six Sigma Greenbelt Certified
- Project Management
- Cloud Computing IaaS
- Requirements Analysis
- Release Management
- Business Transformation
- Infrastructure
- Global Sourcing
- Networking
- Portfolio Management
- Incident Management
- Agile Methodologies
- Strategic Planning
- Strategy
- Financial Services
- Enterprise Architecture
- Data Center Management
- IT Management
- Disaster Recovery
- Business Intelligence
- Business Process Improvement
- Third Party Vendor Management
- Software Project Management
- Cloud Computing
- Integration
- Software Development Life Cycle Sdlc
- Business Continuity Planning
- Software Development Life Cycle
William Kent Summary
- William Kent, based in Charlotte, NC, US, is currently a Service Delivery Manager at Bank of America. William Kent brings experience from previous roles at Bank of America, Verituity and Legg Mason. William Kent holds a 1990 - 1993 Master of Business Administration (M.B.A.) in Banking, Corporate Finance, @ Georgia State University. With a robust skill set that includes Leadership, IT Strategy, Innovative Problem Solver, Six Sigma, Team Building and more. William Kent has 1 emails and 1 mobile phone numbers on RocketReach.
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