William Keith Email & Phone Number
Workplace Experience Manager at Microsoft @ CBRE
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William Keith Location
- Kirkland, WA, US
William Keith Work
- Workplace Experience Manager at Microsoft @ (April 2017 - Present)
- Manager - Fullfillment, Operations Support @ (November 2011 - January 2017)
- Senior Customer Care Operations Specialist @ (August 2008 - November 2011)
- Performance Consultant and Training Specialist @ (August 2005 - August 2008)
- Quality Assurance Supervisor @ (September 2003 - August 2005)
- Training Specialist @ (August 2000 - August 2003)
- Customer Service Supervisor @ (October 1996 - August 2000)
- Customer Service Representative @ (September 1991 - October 1996)
- In-home Health Care Povider @ Private (June 1990 - October 1991)
- Office Manager @ Park Central Counseling (January 1988 - June 1990)
William Keith Education
- Glendale Community College
Small Business Management (Small Business Management)
1993-1994 - Glendale Community College
Speech Communication and Rhetoric (Speech Communication and Rhetoric)
1993-1994 - Phoenix College
American Sign Language (American Sign Language)
1991-1992 - Mountain States Technical Institute
Computer Programming (Computer Programming)
1982-1983
William Keith Skills
- Call Centers
- Broadband
- Telecommunications
- Telephony
- Customer Satisfaction
- Customer Retention
- Call Center
- Customer Experience
- Troubleshooting
- Ethernet
- VoIP
- Computer Network Operations
- Quality Assurance
- Wireless
- LAN-WAN
- Optical Fiber
- Strategic Planning
- Workforce Management
- Fiber Optics
- IP
- L&D
- Scheduling
- Invoicing
- Cabling
- Hiring
- MPLS
- Vendor Management
- Billing
- BMC Remedy
- Routers
- Avaya
- Process Scheduler
- Operating Systems
- Customer Service
- Coaching
- Process Improvement
- DOCSIS
- VOD
- Escalation
- T1
- Provisioning
- Networking
- Internet Services
- Feedback
- Compliance
- Team Leadership
- Time Management
- Prioritize Workload
- Personal Development
- Task Management
- Leadership
- Microsoft SQL Server
- Broadband Access
- Switches
- SIP
- Microsoft Office
- Microsoft Word
- WAN
- Research
- Lan Wan
- High Speed Internet
William Keith Summary
- William Keith, based in Kirkland, WA, US, is currently a Workplace Experience Manager at Microsoft at CBRE. William Keith brings experience from previous roles at Comcast and AT&T Broadband. William Keith holds a 1993 - 1994 Small Business Management in Small Business Management @ Glendale Community College. With a robust skill set that includes Call Centers, Broadband, Telecommunications, Telephony, Customer Satisfaction and more. William Keith has 3 emails and 1 mobile phone numbers on RocketReach.
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