William Jacobi Email & Phone Number
Director - Client Success Management @ Tele Tech Co Inc
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William Jacobi Location
- Salt Lake City, UT, US
William Jacobi Work
- 2024 -now Director - Client Success Management @
- 2019 -now Treasurer Board Of Directors @
- 2020 -2024 Director of Operations @
- 2017 -2020 Vice President, Operations @
- 2010 -2017 Director of Operations, Home Agent @ Convergys
- 2002 -2010 Director of Operations and Client Services @ Convergys
William Jacobi Education
- Western Governors University
Master of Science - MS (Management and Leadership)
2025-2025 - Brigham Young University
(Business Management)
- Western Governors University
Bachelor of Science (Business Management)
William Jacobi Skills
- Change Management
- Leadership Development
- Teamwork
- Training and Development (HR)
- Customer Success
- Soft Skills
- Business-to-Business (B2B)
- Coaching
- Time Management
- Strategic Thinking
- Talent Management
- Problem Solving
- Sales Processes
- Employee Training
- Employee Relations
- Analytical Skills
- Client Relations
- Employee Engagement
- Team Building
- Business Development
- Customer Support
- Training
- Client Services
- People Management
- Microsoft Office
- Call Center
- Call Centers
- Process Improvement
- Customer Satisfaction
- Operations Management
- Performance Management
- Account Management
- Customer Experience
- CRM
- Team Management
- Vendor Management
- Outsourcing
- BPO
- Program Management
- Business Process Improvement
- Team Leadership
- Contact Centers
- Leadership
- Customer Relationship Management (CRM)
- Management
- Customer Service
- Call Center Development
- Communication
- Strategy
- Customer Retention
William Jacobi Summary
- William Jacobi, based in Salt Lake City, UT, US, is currently a Director - Client Success Management at TTEC. William Jacobi brings experience from previous roles at Stand Up USA, TTEC, Education at Work and Convergys. William Jacobi holds a 2025 - 2025 Master of Science - MS in Management and Leadership @ Western Governors University. With a robust skill set that includes Change Management, Leadership Development, Teamwork, Training and Development (HR), Customer Success and more. William Jacobi has 5 emails and 6 mobile phone numbers on RocketReach.
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