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William Horsfall Location
Bromsgrove, GB
William Horsfall Work
2019 -now Ict Customer Service Team Leader @
2016 -2019 Ict Service Implementation Manager @
2010 -2016 IT Services and Operations Analyst @
2005 -2010 Systems Support Administrator @
2008 -2010 Systems Support Team Leader @
William Horsfall Education
University College Worcester
Bachelor of Science
2000-2001
North East Worcestershire College 1998-2000
North Bromsgrove High School 1993-1998
William Horsfall Skills
MS Sharepoint
Istqb Foundation In Software Testing
SharePoint
Active Directory
Computer Hardware
Ms Windows 3.1
Microsoft SQL Server
Incident Management
Software Documentation
Team Leadership
System Administration
Visio
Service Improvement Plans
Virtualization
Service Implementation
Microsoft Office
Telephony Systems
Data Security
User Acceptance Testing
Risk Assessment
Change Management
MS Office Suite
Technical Support
Training Delivery
PRINCE2
PRINCE2 Practitioner
SQL
Management
Oracle Applications
System Testing
End User Support
Service Delivery
Ms Dos
IT Management
Access
IT Service Management
Databases
Public Sector
Transition Management
Project Management
Software as a Service
Customer Service
ITIL Certified
William Horsfall Summary
William Horsfall, based in Bromsgrove, GB, is currently a Ict Customer Service Team Leader at West Mercia Police. William Horsfall brings experience from previous roles at NHS Blood and Transplant, Legal Ombudsman and General Teaching Council for England. William Horsfall holds a 2000 - 2001 Bachelor of Science @ University College Worcester. With a robust skill set that includes MS Sharepoint, Istqb Foundation In Software Testing, SharePoint, Active Directory, Computer Hardware and more. William Horsfall has 2 emails on RocketReach.
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