William Harper Email & Phone Number
Conversational AI Quality Operations Specialist @ Figma
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William Harper Location
- Los Angeles, CA, US
William Harper Work
- Conversational AI Quality Operations Specialist @ (July 2025 - Present)
- Enterprise Support Specialist - Japanese Speaking @ (May 2024 - July 2025)
- Customer Support Manager @ (May 2020 - May 2024)
- Agent Experience Manager @ (February 2019 - March 2020)
- Client Operations Specialist @ (May 2018 - February 2019)
- Technical Support Representative @ (June 2017 - May 2018)
- Vehicle Salesperson @ (February 2016 - May 2017)
- Barista @ (August 2015 - February 2016)
- Team Lead @ College Hill Coffee (April 2013 - August 2015)
William Harper Education
- Cowley College
Computer Science
- Winfield High School
High School Diploma (General Education)
William Harper Skills
- Account Management
- Analytical Skills
- Analytics
- Client Focused Service
- Client Onboarding
- Communication
- Communication Skills
- Company Representation
- Cross-team Collaboration
- Customer Relationship Management (CRM)
- Customer Service
- Customer Success
- Customer Support
- Departmental Collaboration
- Documentation
- E-Commerce
- Enterprise Support
- Equipment Maintenance
- Event Participation
- Google Docs
- Google Sheets
- Google Suite
- Help Desk Support
- IT Escalation
- Incentive Programs
- Information Technology
- Issue Resolution
- Key Performance Indicators
- Knowledge Base
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Office 365
- Onboarding
- Policy Compliance
- Presentations
- Problem Solving
- Process Automation
- Process Streamlining
- Product Support
- Project Management
- Relationship Building
- Resolutions
- Revenue & Profit Growth
- Safety Code Training
- Sales Development
- Software Implementation
- Software as a Service (SaaS)
- Staff Training
- Strategic Planning
- Strategy
- Task Prioritization
- Team Leadership
- Technical Proficiency
- Technical Support
- Telecommunications
- Time Management
- Training
- Training & Development
- Troubleshooting
- Video Conferencing
- Voice of the Customer
- Workplace Organization
- Zendesk
William Harper Summary
- William Harper, based in Los Angeles, CA, US, is currently a Conversational AI Quality Operations Specialist at Figma. William Harper brings experience from previous roles at Figma, Friendbuy, Compass and EZ Texting. William Harper holds a Computer Science @ Cowley College. With a robust skill set that includes Account Management, Analytical Skills, Analytics, Client Focused Service, Client Onboarding and more. William Harper has 2 emails and 3 mobile phone numbers on RocketReach.
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