William Gerros Email & Phone Number
Director of IT Operations @ Consumer Cellular, Inc.
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William Gerros Location
- Phoenix, AZ, US
William Gerros Work
- Director of IT Operations @ (September 2026 - Present)
- Manager Cloud Operations @ (April 2024 - May 2026)
- Director, Global IT Infrastructure and Service Delivery @ (April 2023 - April 2024)
- IT Infrastructure Service Delivery Manager @ (April 2021 - April 2023)
- Technology and Service Manager @ Arizona Attorney General's Office (November 2019 - April 2021)
- IT Business Partner and Interim Global Technology Officer @ (March 2018 - August 2019)
- Desktop Support Manager @ (May 2014 - October 2017)
- Enterprise Content Management Senior Analyst @ (November 2007 - May 2014)
- Office Support System Senior Analyst @ (August 2003 - November 2007)
- Desktop Management Senior Analyst @ (January 1999 - August 2003)
- Technical Consultant @ (January 1996 - January 1999)
- Recruiter @ (January 1995 - January 1996)
- Sales Supervisor @ Circuit City (January 1994 - January 1996)
William Gerros Education
- Arizona State University
Master of Science in Information Management (Information Management)
2012-2013 - Arizona State University
Bachelors (Business Management)
1992-1995 - Mesa Community College
Business Management
1990-1993 - University of Arizona
Aerospace Engineering
1989-1990 - Westwood High School 1987-1989
William Gerros Skills
- SharePoint
- Disaster Recovery
- ITIL
- Technical Support
- Troubleshooting
- Business Analysis
- Active Directory
- Software Documentation
- Visio
- Databases
- Security
- Management
- Access
- Change Management
- Training
- Microsoft SQL Server
- Windows
- Testing
- Requirements Gathering
- SQL
- Business Process
- Agile Methodologies
- Quality Assurance
- MS Project
- Metrics
- Lean IT
- Kanban
- Public Speaking
- Budgeting
- Strategic Hiring
- Project Management
- Microsoft Excel
- Reporting & Analysis
- Performance Metrics
- Information Security
- Asset Management
- Purchasing
- Automation Implementation
- Collaborative Leadership
- Continuous Improvement
- IT Service Management
- ITIL Process
- ITIL Process Implementation
- ITIL Service Strategy
- Information Technology Infrastructure
- Site Inspections
- Team Building
- Technology Change Management
- Trusted Business Partner
William Gerros Summary
- William Gerros, based in Phoenix, AZ, US, is currently a Director of IT Operations at Consumer Cellular, Inc.. William Gerros brings experience from previous roles at Husch Blackwell, Majorel and Arizona Attorney General's Office. William Gerros holds a 2012 - 2013 Master of Science in Information Management in Information Management @ Arizona State University. With a robust skill set that includes SharePoint, Disaster Recovery, ITIL, Technical Support, Troubleshooting and more. William Gerros has 1 emails and 2 mobile phone numbers on RocketReach.
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