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William Gary Location
Indianapolis, IN, US
William Gary Work
Desktop Support Technician @ (June 2024 - Present)
Product Owner @ (May 2020 - Present)
Field Technician and Help Desk Technician @ (April 2026 - June 2026)
Desktop Specialist @ (September 2025 - December 2025)
IT Onboarding Specialist @ (November 2024 - March 2025)
Microsoft Teams Premium Engineer @ (July 2023 - July 2024)
Microsoft 365 Business Assist Advisor @ (June 2023 - August 2023)
Microsoft 365 Technical Support Concierge Ambassador @ (January 2023 - August 2023)
Desktop Support Engineer @ (August 2023 - January 2024)
IT Helpdesk Analyst @ (November 2019 - April 2020)
Technical Support Specialist @ (September 2018 - January 2019)
Desktop Support Technician @ (September 2016 - March 2018)
IT Helpdesk Analyst @ Site Tech Services (March 2016 - August 2016)
Enhanced CBET Rollout Associate @ Nielsen Media Research (July 2015 - January 2016)
IT Helpdesk Associate @ Pharmerica (January 2015 - July 2015)
Help Desk Associate @ (October 2014 - December 2014)
IT Helpdesk Anaylst @ (September 2012 - October 2014)
Network Operations Center Technician @ (June 2012 - January 2013)
Technical Support Rep @ Interactive Contact Solutions (September 2011 - April 2012)
IT Helpdesk Analyst @ (April 2011 - September 2011)
Customer Care Representative @ (September 2010 - March 2011)
Technical Support Representative @ Bankers Warranty Group (August 2008 - August 2010)
Support Manager @ (June 2005 - August 2008)
William Gary Education
New Horizons Computer Learning Centers
Information Technology
2007-2008
Udemy
Certificates of Completions
William Gary Skills
Office 365
Microsoft Teams
Product Development
Operations Management
Project Management
Business Development
Business Strategy
Public Speaking
Digital Marketing
New Business Development
Marketing Strategry
Strategic Planning
Music Publishing
Music Rights Administration
DDEX
Music Rights
Business Growth Strategies
Customer Support
iOS
Cisco VoIP
SCCM
Computer Hardware
Computer Hardware Troubleshooting
Computer Hardware Installation
Computer Networking
Mfa
Virtual Private Network (VPN)
Service Now
Microsoft 365
Office 365 Administration
SharePoint
Microsoft Exchange Online
Mailflow
Microsoft Defender
Domain Name System (DNS)
DNS Management
Azure Active Directory
Windows 10
Windows 11
OneDrive for Business
Active Directory
Troubleshooting
Customer Service
VoIP
Call Center
Windows
HTML
Avaya
Customer Relations
Business Process Improvement
Process Improvement Experience
Operations Process Improvement
Web-based Communication
Google Analytics
Facebook Marketing
Facebook
Google+
Twitter Marketing
Twitter
RSA SecurID
Windows Phone
Linkedin Marketing
YouTube
Instagram
Instagram Marketing
Google+ Marketing
Social Media Marketing
Help Desk Support
Technical Support
Management
Training
Call Centers
Account Management
Citrix Workspace
Cloud Desktop
Customer Advocacy
Cyberark
DNS configuration
Domain Verification
Employee Training
Identity and Access Management (IAM)
Mailflow troubleshooting
Microsoft 365 Administration
Microsoft 365 Troubleshooting
Microsoft Authenticator
Microsoft Azure
Microsoft Bookings
Microsoft Teams
Microsoft Teams Premium
Multi-factor Authentication
Privileged Access Management
Product Launch Support
Remote Technical Support
SMB IT Support
Service Improvement
Technical Escalation
Technical Liaison
Technical Training
Technical troubleshooting
User Provisioning
Windows 7
Windows XP
XP
Windows Vista
MySQL
Windows Mobile
PHP
phpMyAdmin
Apache
MS Office Suite
AS/400
I-Series
Cloud computering
Web Chat
SEO
Joomla
Group Policy
Social Media
Process Improvement
I Series
Web Based Communication
Business Process
Operations Process
William Gary Summary
William Gary, based in Indianapolis, IN, US, is currently a Desktop Support Technician at Indiana University Health. William Gary brings experience from previous roles at TuneRegistry - Music Rights Administration Platform, Bridgeview Eye Partners, City of Carmel, Indiana and Novo Nordisk. William Gary holds a 2007 - 2008 Information Technology @ New Horizons Computer Learning Centers. With a robust skill set that includes Office 365, Microsoft Teams, Product Development, Operations Management, Project Management and more. William Gary has 3 emails and 3 mobile phone numbers on RocketReach.
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