William Gaddy Email & Phone Number
Director, Technical Support @ Worldpay
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William Gaddy Location
- Kennesaw, GA, US
William Gaddy Work
- Director, Technical Support @ (September 2024 - Present)
- Director, Support Engineering @ (October 2021 - June 2024)
- Senior Manager, Support Engineering @ (January 2020 - October 2021)
- Support Manager @ LivePerson Automotive (September 2018 - January 2020)
- Technical Support Team Leader - Tier 1 @ LivePerson Automotive (September 2016 - September 2018)
- Customer Support Specialist - Tier 1 @ LivePerson Automotive (April 2015 - September 2016)
- Remodeling Consultant @ (March 2014 - February 2015)
- Operations Manager @ RockDoc LLC (October 2012 - August 2013)
- Manager of Technical Support @ Rapha Products Group (August 2011 - September 2012)
William Gaddy Education
- Auburn University
a Bachelor of Science (Marketing)
2007-2011 - Harrison High School
HS Diploma (2007)
2003-2007
William Gaddy Skills
- Analytical Skills
- Communication
- Creativity and Innovation
- Crisis Management
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Global Customer Service
- Grafana
- Jira
- KPI Dashboards
- KPI Implementation
- KPI Reporting
- Leadership
- Management
- Marketing
- Mentoring
- Microsoft Excel
- Microsoft Office
- PowerPoint
- Problem Solving
- Project Management
- Public Speaking
- Sales
- Salesforce Case Management
- Salesforce Reporting
- ServiceNow
- Slack
- Software Industry
- Software as a Service (SaaS)
- Strategic Partnerships
- Team Building
- Technical Leadership
- Technical Support
- Troubleshooting
- Vendor Management
- Windows
- Social Media
- Phone Skills
- Networking
- Software as a Service Saas
- Microsoft Word
- Social Networking
- Training
- Time Management
- QuickBooks
- Teamwork
- Computer Proficiency
- Software as a Service
William Gaddy Summary
- William Gaddy, based in Kennesaw, GA, US, is currently a Director, Technical Support at Worldpay. William Gaddy brings experience from previous roles at LivePerson and LivePerson Automotive. William Gaddy holds a 2007 - 2011 a Bachelor of Science in Marketing @ Auburn University. With a robust skill set that includes Analytical Skills, Communication, Creativity and Innovation, Crisis Management, Customer Experience and more. William Gaddy has 2 emails and 2 mobile phone numbers on RocketReach.
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