William Friedman Email & Phone Number
Vice President of Customer Success @ Directus
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William Friedman Location
- New York, NY, US
William Friedman Work
- 2024 -now Vice President of Customer Success @
- 2022 -now Director, Customer Support and Customer Success @
- 2021 -2022 Director of Customer Success @
- 2018 -2021 Customer Success Manager @
- 2016 -2018 Manager, Product Support @
- 2015 -2018 Global Technical Account Manager @
- 2011 -2018 Project Manager @ Educational Standards
- 2013 -2015 Product Support Team Lead @
- 2012 -2013 Software Support Engineer @
- 2010 -2010 Application Services Intern @ ING DIRECT
William Friedman Education
- University of Delaware
Bachelor of Science: Computer Science (Minor in Management Information Systems)
2007-2011
William Friedman Skills
- Customer Relationship Management (CRM)
- Leadership
- Customer Service
- TCP/IP
- Troubleshooting
- Programming
- Budgeting
- Account Management
- Pre-sales
- Third Party Risk Management (TPRM)
- Linux
- MySQL
- SQL
- Databases
- Unix
- Bash
- C++
- Access
- Python
- Perl
- Microsoft Excel
- Microsoft Word
- C
- JavaScript
- Visio
- Microsoft Office
- Outlook
- Java
- MIS
- HTML
- Windows
- Excel
- Microsoft PowerPoint
- Enterprise Software
- Software as a Service (SaaS)
- Gainsight
- Jira
- Problem Solving
- Management
- Parallel Programming
- Networking
- Zendesk
- Salesforce.com Administration
- Post-Sales
- Post-sales Support
- Confluence
- Budgets
- PowerPoint
- Word
- Project Management
- Software
- Internet Protocol Suite Tcp/Ip
- Software As A Service Saas
- Internet Protocol Suite
- Software as a Service
William Friedman Summary
- William Friedman, based in New York, NY, US, is currently a Vice President of Customer Success at Directus. William Friedman brings experience from previous roles at Directus, Cortical.io, Prevalent Inc. and SevOne. William Friedman holds a 2007 - 2011 Bachelor of Science: Computer Science in Minor in Management Information Systems @ University of Delaware. With a robust skill set that includes Customer Relationship Management (CRM), Leadership, Customer Service, TCP/IP, Troubleshooting and more. William Friedman has 4 emails and 3 mobile phone numbers on RocketReach.
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