2021 -2022 Call Center Supervisor @ Nan McKay and Associates
2020 -2021 Call Center Supervisor @
2018 -2020 eCommerce Customer Service Manager @
2013 -2018 Customer Service Manager @
2011 -2013 Account Manager and Dispatcher @ TForce Logistics
2009 -2010 Loan Processing and Collection Supervisor @
2001 -2008 Customer Support Center Manager @
1991 -2001 Credit Analyst @
William Feely Education
Metropolitan State University of Denver
Bachelor of Business Administration - BBA
1982-1986
William Feely Skills
Customer Service Operations
Financial Performance
Warranties
Root Cause
Technical Support
Customer Relations
Professional Phone Skills
Order Processing
Contact Center Operations
Customer Support
Performance Appraisal
Phone Etiquette
Customer Interaction
Interpersonal Skills
Multitasking
Etiquette
Cameras
Laptops
Supervisory Skills
Webcam
Call Center Administration
Support Management
Remote Monitoring
Dispute Resolution
Distance Learning
Customer Service Representatives
Loan Modifications
Cash Collection
Problem Solving
Customer Service Management
Employee Training
Communication
Process Improvement
Customer Service
Call Center
Team Building
Marketing Strategy
Cross-functional Team Leadership
Leadership
Recruiting
Call Centers
Sales Management
Management
Strategy
Customer Retention
Sales
Sales Operations
Program Management
Coaching
CRM
Team Management
Time Management
Project Planning
B2B
Operations Management
Customer Satisfaction
Retail
Account Management
Training
Customer Experience
Vendor Management
Customer Relationship Management (CRM)
Business Process Improvement
Team Leadership
William Feely Summary
William Feely, based in Denver, CO, US, is currently a Client Services Representative at Franklin D. Azar & Associates, P.C.. William Feely brings experience from previous roles at BirdReel / Wild Birds Unlimited, MedHab, Nan McKay and Associates and TEKsystems. William Feely holds a 1982 - 1986 Bachelor of Business Administration - BBA @ Metropolitan State University of Denver. With a robust skill set that includes Customer Service Operations, Financial Performance, Warranties, Root Cause, Technical Support and more. William Feely has 2 emails and 2 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.