William Drolet Email & Phone Number
Director, Client Implementation @ Reliance Matrix
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William Drolet Location
- Easton, PA, US
William Drolet Work
- Director, Client Implementation @ (May 2025 - Present)
- Senior Client Implementation Manager @ (December 2018 - Present)
- Regional Account Manager @ (January 2018 - December 2018)
- Delivery Team Leader @ (January 2016 - January 2017)
- Team Lead @ (September 2013 - January 2016)
- Senior Delivery Consultant-RMS @ (January 2009 - January 2013)
- Project Manager-Sales and Marketing Solutions @ (October 2005 - January 2008)
- Supervisor to National Account Client Representative @ (April 2003 - October 2005)
- Manager- National Accounts @ (January 2002 - January 2005)
- Intake Call Center Disability Manager @ (March 2001 - April 2003)
- Intake Coordinator Manager @ (December 2000 - March 2001)
- General Support Intake and Mail Distribution Supervisor @ (September 1999 - December 2000)
William Drolet Education
- Rutgers University
Certification (Customer Expirience Certificate Program)
2016-2016 - Northern Essex Community College
LIbral Arts
1991-1993 - North Andover High School
Diploma
1985-1989 - Biddeford Adult Education
(Algebra and Number Theory)
William Drolet Skills
- Project Management
- Process Improvement
- Customer Service
- Business Intelligence
- Quality Assurance
- Business Analysis
- Data Analysis
- Software Documentation
- B2B
- Integration
- Team Building
- Microsoft Office
- Program Management
- Policy
- Salesforce.com
- Strategy
- Financial Analysis
- Marketing
- Project Planning
- Recruiting
- Product Development
- Vendor Management
- Contract Management
- Management Consulting
- Sales Management
- Business Strategy
- Sales
- CRM
- Account Management
- Performance Management
- Visio
- Product Management
- Call Centers
- SAP
- Negotiation
- System Administration
- Analysis
- Change Management
- Leadership
- Analytics
- Training
- Strategic Planning
- Business Process Improvement
- Management
- Insurance
- Time Management
- Operations Management
- Microsoft Excel
- Team Leadership
- Risk Management
- Artificial Intelligence for Business
- Microsoft 365
- Microsoft Copilot
- Microsoft Word
William Drolet Summary
- William Drolet, based in Easton, PA, US, is currently a Director, Client Implementation at Reliance Matrix. William Drolet brings experience from previous roles at Reliance Matrix, Cigna Insurance Services and Dun & Bradstreet. William Drolet holds a 2016 - 2016 Certification in Customer Expirience Certificate Program @ Rutgers University. With a robust skill set that includes Project Management, Process Improvement, Customer Service, Business Intelligence, Quality Assurance and more. William Drolet has 3 emails and 3 mobile phone numbers on RocketReach.
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