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William Colby Location
United States
William Colby Work
Escalation Engineer @ (October 2025 - Present)
Principal Helpdesk Technician @ (January 2024 - October 2025)
Level 3 Tech Support Engineer @ (October 2019 - January 2024)
Level 2 Tech Support Engineer @ (May 2014 - October 2019)
Senior Engineer and Project Manager @ IT4, Inc. (August 2011 - March 2014)
Field Service Engineer II and Service Manager @ IT4, Inc. (August 2008 - August 2011)
Field Service Engineer @ (January 2006 - August 2008)
William Colby Education
Northern Essex Community College
Associate's degree (Network and System Administration/Administrator)
2002-2006
Northern Essex Community College
Certificate(s) (Computers & Electronics)
2002-2006
William Colby Skills
Active Directory
Android
Apple OS
Astaro
Barracuda Spam Firewall
Cisco Technologies
Citrix
Cloud Applications
Cloud Computing
Cloud Storage
ConnectWise
Connectwize
Customer Service
Dell PowerEdge Servers
Firewalls
HP Proliant
Hardware
Hybrid Cloud
Hyper-V
IT Operations
Kaseya
Mac OS
Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Entra ID
Microsoft Exchange
Microsoft Exchange 2003/2007/2010/2013
Microsoft Intune
Microsoft Office
Network Administration
Network Virtualization
Office 365
Security
Servers
Small Business Server 2003/2008/2011
SonicWALL
Sophos
Sslvpn
StorageCraft
Strategic Planning
Ubiquiti Networks
VMWare ESXi
VMware
VMware Server
VMware vSphere
Virtual Private Network (VPN)
Windows
Windows 10
Windows 11
Windows 7
Windows 8
Windows 8.1
Windows Server
Windows Server 2008 R2/2012
iPhone Support
William Colby Summary
William Colby, based in United States, is currently a Escalation Engineer at StratusPointIT. William Colby brings experience from previous roles at StratusPointIT, Jmk Systems Solutions Inc and IT4, Inc.. William Colby holds a 2002 - 2006 Associate's degree in Network and System Administration/Administrator @ Northern Essex Community College. With a robust skill set that includes Active Directory, Android, Apple OS, Astaro, Barracuda Spam Firewall and more. William Colby has 1 emails on RocketReach.
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