Technical Specialist @ (January 2024 - December 2024)
Senior Technical Consultant @ (January 2022 - January 2024)
Technical Support and Customer Service Manager @ Serivce Response Partners (January 2014 - January 2018)
Client Support Center Associate @ (January 2012 - January 2014)
Network Operations Technician @ OTT Communications (January 2011 - January 2012)
Customer Service Manager, Client Point of Contact @ NexxLinx (January 2002 - January 2011)
William Coffin Education
Beal University
Associate's degree (Criminal Justice and Corrections)
1998-2000
William Coffin Skills
Business Analysis
CRM
Call Centers
Change Management
Computer Hardware
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Leadership
Management
Microsoft Excel
Microsoft Office
Networking
Operations Management
Outsourcing
Performance Management
Process Improvement
Quality Assurance
Salesforce.com
Software Documentation
Team Building
Team Leadership
Team Management
Technical Support
Telecommunications
Training
Troubleshooting
Vendor Management
Windows
Workforce Management
William Coffin Summary
William Coffin, based in Bangor, ME, US, is currently a Cloud and Security Administrator at Harris Computer. William Coffin brings experience from previous roles at Harris Computer, Harris Local Government and Serivce Response Partners. William Coffin holds a 1998 - 2000 Associate's degree in Criminal Justice and Corrections @ Beal University. With a robust skill set that includes Business Analysis, CRM, Call Centers, Change Management, Computer Hardware and more. William Coffin has 2 emails and 4 mobile phone numbers on RocketReach.
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