Customer Success Manager @ (October 2018 - February 2022)
Senior Product Manager @ (March 2014 - October 2018)
Program Manager @ (July 2011 - February 2014)
Project Manager @ (June 2010 - June 2011)
Validation Project Lead @ (February 2008 - June 2010)
President @ SAP LABS China Toastmasters Club (January 2009 - June 2009)
Insurance Agent, Sales Associate @ World Financial Group (January 2003 - January 2006)
Insurance Agent, Sales Associate @ World Financial Group (January 2003 - December 2006)
William Chou Education
San José State University
BA
William Chou Skills
Business Intelligence
Customer Relations
Release Management
PMP
Lean Software Development
Agile Methodologies
Continuous Improvement
Customer Escalation Management
Software Project Management
SAP
ERP
Management
SaaS
Project Planning
Business Process
Enterprise Software
Customer Service
Leadership
Software Project
Customer Escalation
Validation
Testing
Lean Software
William Chou Summary
William Chou, based in Albany, CA, US, is currently a Senior Product Manager at SAP. William Chou brings experience from previous roles at SAP and SAP Labs. William Chou holds a BA @ San José State University. With a robust skill set that includes Business Intelligence, Customer Relations, Release Management, PMP, Lean Software Development and more. William Chou has 3 emails and 2 mobile phone numbers on RocketReach.
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