William Chamberlain Email
Senior Manager - Production Support @ Laurentian Bank
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William Chamberlain Location
- Toronto, ON, CA
William Chamberlain Work
- 2021 -now Senior Manager - Production Support @
- 2015 -2021 Incident and Problem Manager @
- 2011 -2015 Routing Strategist and Incident Management Lead @
- 2007 -2011 Workforce Management Lead @
- 2004 -2007 Workforce Management Lead @
William Chamberlain Skills
- Customer Experience
- Banking
- Genesys
- Call Center
- Incident Management
- Relationship Management
- Business Analysis
- Vendor Management
- Team Leadership
- Process Improvement
- Contact Centre Routing
- Workforce Management
- Strategy
- IVR
- Microsoft Office
- Contact Centers
- Change Management
- Customer Service
- Business Process Improvement
- Management
- Genesys Framework
- Coaching
- Project Management
- Contact Centre Technology
- Retail Banking
- Call Centers
- Integration
- Performance Management
- IT Service Management
- Business Process
- Contact Centre
William Chamberlain Summary
- William Chamberlain, based in Toronto, ON, CA, is currently a Senior Manager - Production Support at Laurentian Bank of Canada. William Chamberlain brings experience from previous roles at RBC and LoyaltyOne. With a robust skill set that includes Customer Experience, Banking, Genesys, Call Center, Incident Management and more. William Chamberlain has 2 emails on RocketReach.
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