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William Carmack Location
Chattanooga, TN, US
William Carmack Work
State Director @ (December 2023 - Present)
Call Center Director @ (October 2017 - Present)
Site Director @ Alorica, EGS, APAC (March 2010 - May 2017)
Electronics Lead @ Staples (July 2006 - December 2009)
Shift Coordinator @ (November 2003 - July 2006)
William Carmack Education
Hamilton High School
General Studies (General Studies)
1989-1992
William Carmack Skills
BPO
Call Centers
Coaching
Contact Centers
Outsourcing
Customer Experience
Call Center Development
Inbound Marketing
Customer Satisfaction
Operations Management
Service Delivery
Telemarketing
Performance Management
Avaya
Training
Team Leadership
Customer Service
CRM
Employee Relations
Talent Acquisition
Customer Service Management
Hiring
IVR
Training Delivery
Sourcing
Workforce Management
Process Improvement
Vendor Management
Team Building
Leadership
Customer Retention
Management
Team Management
Business Process Improvement
Recruiting
Strategy
Microsoft Excel
Sales
Construction
William Carmack Summary
William Carmack, based in Chattanooga, TN, US, is currently a State Director at Verida, Inc.. William Carmack brings experience from previous roles at Verida, Inc., Alorica, EGS, APAC, Staples and Staples Business Advantage. William Carmack holds a 1989 - 1992 General Studies in General Studies @ Hamilton High School. With a robust skill set that includes BPO, Call Centers, Coaching, Contact Centers, Outsourcing and more. William Carmack has 1 emails and 2 mobile phone numbers on RocketReach.
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