William Brown Email
Director of Customer Service and Sales Operations @ Healthmark
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William Brown Location
- Plymouth, MI, US
William Brown Work
- Director of Customer Service and Sales Operations @ (January 2020 - Present)
- Director of Intake @ (September 2017 - January 2020)
- Accreditation Project Manager and Sales Coordinator @ (May 2015 - August 2017)
- Supervisor, Service Operations @ (October 2012 - May 2015)
- Oakwood Medical Education @ (September 2011 - January 2012)
- Physician Contact Center Representative @ (October 2009 - September 2011)
William Brown Education
- Central Michigan University
Masters of Science in Administration (Public Administration)
2010-2013 - Michigan State University
BA in Political Science (Political Science)
2005-2007
William Brown Skills
- Administration
- Administrative Processes
- Analytical Skills
- Business Development
- Business Process
- Business Process Improvement
- CRM
- CRM Integration
- Certified Nursing Assistant - Red Cross
- Change Management
- Coaching
- Communication
- Computer Proficiency
- Contact Center Operations
- Contact Centers
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Driving Results
- Healthcare
- Healthcare Management
- Hospitals
- Interpersonal Communication
- Interpersonal Skills
- Leadership
- Management
- Microsoft Dynamics CRM
- Microsoft Excel
- Microsoft Office
- Monitoring Performance
- Operations Management
- Performance Management
- Process Improvement
- Program Coordination
- Program Development
- Project Management
- Sales
- Sales Management
- Sales Operations
- Sales Processes
- Salesforce.com
- Service Operations
- Strategy
- Team Building
- Team Development
- Team Leadership
- Team Motivation
- Training
- Training & Development
William Brown Summary
- William Brown, based in Plymouth, MI, US, is currently a Director of Customer Service and Sales Operations at Healthmark Industries. William Brown brings experience from previous roles at Centria Healthcare, Xoran Technologies, Blue Cross Blue Shield of Michigan and Beaumont Health. William Brown holds a 2010 - 2013 Masters of Science in Administration in Public Administration @ Central Michigan University. With a robust skill set that includes Administration, Administrative Processes, Analytical Skills, Business Development, Business Process and more. William Brown has 1 emails on RocketReach.
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