2011 -2017 Sr. Relationship Manager and Key Account Manager @
2005 -2011 Client Training Consultant @
2002 -2005 Marketing and Internet Operations @ HDK
1980 -2001 Small Business Services ▪ Corporate Trainer ▪ Labor Relations Manager ▪ Operations Project Manager @ CenturyLink (Formerly Qwest Communications, US WEST Communications, Mountain Bel
William Brooks Education
University of Kansas 1977-1982
William Brooks Skills
Document Review
Client Onboarding
Networking Events
Account Relationship
Analytical Skills
Contract Negotiation
Critical Thinking
Customer Engagement
Customer Success
Interpersonal Communication
Problem Solving
Strategic Communications
Teamwork
Mobile Payments
Negotiation
Organization Skills
Customer Satisfaction
Employee Relations
Communication
Inside Sales
Sales Processes
Sales Presentations
Strategic Account Management
Consultative Selling
Payment Card Processing
Payment Systems
CRM
Telecommunications
Program Management
Risk Management
Sales
E-commerce
Technical Training
Contract Management
PCI DSS
Operations Management
Mobile Applications
Mobile Technology
Contingency Planning
Risk Analysis
Software Training
Payments
Account Management
Business-to-Business (B2B)
Project Management
Microsoft Office
Microsoft Project
Software as a Service (SaaS)
Strategic Partnerships
Training
Customer Service
Management
Relationship Management
Sales Channel Development
Payment Gateways
ISV Integration
Merchant Services
Mobile Commerce
Credit Card Transaction Processing
Courseware Development
ACH
Fraud Analysis
Acquiring
Electronic Payments
Trade Show Exhibitor
E-payments
Relationship Building
Client Relationship Building
Process Improvement
Website Development
Risk Mitigation
B2B eCommerce
Mobile Devices
Labor Relations
Selling
Visio
Credit Cards
Call Centers
Debit Cards
Payment Industry
Transaction Processing
Cards
Banking
Project Planning
E Commerce
E Payments
Public Relations
Business Development
Business to Business
Salesforce.com
Software as a Service
Leadership
William Brooks Summary
William Brooks, based in Phoenix, AZ, US, is currently a Retail Sales Associate at Macy's Retail Holdings, Inc.. William Brooks brings experience from previous roles at Pantheon Productions, LLC, Files.com, BillingTree and Apriva. William Brooks holds a 1977 - 1982 University of Kansas. With a robust skill set that includes Document Review, Client Onboarding, Networking Events, Account Relationship, Analytical Skills and more. William Brooks has 2 emails and 1 mobile phone numbers on RocketReach.
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