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William Brock Location
Warren, OH, US
William Brock Work
Call Center Manager @ Teleperformance USA (July 2012 - Present)
Process Development Manager @ (January 2011 - January 2012)
Client Services Program Manager @ (January 2010 - January 2011)
Senior Operations Supervisor @ (January 2010 - January 2010)
Financial Services @ (January 2007 - January 2010)
Call Center Supervisor @ EBSCO TeleServices (April 2007 - December 2007)
Operations Manager @ West Corporation (January 2006 - January 2007)
Operations Supervisor @ West Corporation (January 2004 - January 2006)
William Brock Skills
Analysis
Call Center
Coaching
Customer Satisfaction
Event Management
New Business Development
Process Improvement
Process Management
Project Management
Project Planning
Retail
Sales Operations
Team Leadership
Finance
Engineering
Program Management
SQL
William Brock Summary
William Brock, based in Warren, OH, US, is currently a Call Center Manager at Teleperformance USA. William Brock brings experience from previous roles at VXI Global Solutions, Inc and Verizon Wireless. With a robust skill set that includes Analysis, Call Center, Coaching, Customer Satisfaction, Event Management and more. William Brock has 3 emails and 6 mobile phone numbers on RocketReach.
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