2012 -now Call Center Manager @ Teleperformance USA
2011 -2012 Process Development Manager @
2010 -2011 Client Services Program Manager @
2010 -2010 Senior Operations Supervisor @
2007 -2010 Financial Services @
2007 -2007 Call Center Supervisor @ EBSCO TeleServices
2006 -2007 Operations Manager @ West Corporation
2004 -2006 Operations Supervisor @ West Corporation
William Brock Skills
Event Management
Project Planning
Analysis
Customer Satisfaction
Coaching
Retail
Project Management
Call Center
Process Improvement
Team Leadership
New Business Development
Sales Operations
Process Management
Finance
Engineering
Program Management
SQL
William Brock Summary
William Brock, based in Warren, OH, US, is currently a Call Center Manager at Teleperformance USA. William Brock brings experience from previous roles at VXI Global Solutions, Inc and Verizon Wireless. With a robust skill set that includes Event Management, Project Planning, Analysis, Customer Satisfaction, Coaching and more. William Brock has 3 emails and 6 mobile phone numbers on RocketReach.
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