IT Support Engineer @ (January 2016 - January 2016)
Technical Support Representative @ Volt (January 2012 - January 2013)
Quality Analyst I @ (April 2011 - November 2012)
Help Desk Analyst @ Premier Med-Billing Group (August 2001 - May 2011)
Technical Support and Help Desk Support Representative and Help Desk Analyst @ Premier Med-Billing Group (September 2001 - July 2008)
Technical Support Representative @ Sullivan & Cogliano (January 2010 - January 2011)
Insurance Agent @ Teletech Holdings (June 2007 - September 2008)
Technical Support and Help Desk @ Lathem Time (September 2006 - February 2007)
Customer Care Representative @ Digivision Satellite Services (January 2000 - August 2001)
Technical Support - Customer Service Support Manager @ Softbank Services Group (January 1994 - November 1997)
customer service representative @ Veterans Administration Outpatient Clinic (January 1983 - January 1989)
customer service representative @ Veterans Administration Outpatient Clinic Los Angeles CA (January 1983 - January 1989)
William Bland Education
2006 Erie Community College
Matriculated (the Computer Science)
2006-2007
L.A. Trade Technical College
AAS (Computer Science)
1985-1987
Los Angeles Trade Technical College
AAS (Computer Science)
1985-1987
Bennett High School
High School Diploma (Science Regents)
1973-1976
William Bland Skills
Access
Active Directory
Call Centers
Computer Hardware
Customer Service
Data Center
Databases
Disaster Recovery
Hardware
Help Desk Support
Information Technology
Integration
Laptops
Leadership
Lotus Notes
Microsoft Office
Network Administration
Networking
Operating Systems
Outlook
Peripherals
Printers
Program Management
SLA
SQL
Sales
Security
SharePoint
Software Documentation
Software Installation
System Administration
System Deployment
TCP/IP
Technical Support
Testing
Time Management
Training
Troubleshooting
Unix
Vendor Management
Visio
Windows
Windows 7
Windows Server
Windows XP
XP
Consulting
Sound
Printing
Shipping
Small Office
Leases
Vendors
Community
Aging
System Upgrades
Frameworks
Finance
Asset Tracking
Password Resets
Customer Focused
WAN
Shoot
PC
Computer Science
Calls
Desktop Computers
Sop
Outages
Local Area Network
System
Telecommunications
Business Services
Innovative Solutions
Inventory
Major Strengths
Network Services
Learner
Virus
Documentation
VPN
Quality Control
MSI
Third Party Applications
Shares
Analysis
Los Angeles
Configurations
Training Manuals
Applications
Office Management
Resourceful
Blackberry
Medical Billing
Distribution Center Operations
Contractual Agreements
Conference Rooms
Persistence
Network Connectivity
Microsoft Exchange
Software
Profiles
Spyware
Invoicing
Problem Solving
Trading
Coordinated
Cots
William Bland Summary
William Bland, based in Santa Cruz, CA, US, is currently a Help Desk Specialist at Nonprofit Insurance Alliance Group. William Bland brings experience from previous roles at CCOF, DXC Technologies, Performance Food Group and SDL plc. William Bland holds a 2006 - 2007 Matriculated in the Computer Science @ 2006 Erie Community College. With a robust skill set that includes Access, Active Directory, Call Centers, Computer Hardware, Customer Service and more. William Bland has 1 emails and 1 mobile phone numbers on RocketReach.
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