William Benjamin Email & Phone Number
311 Contact Center Supervisor @ City of Charlotte
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William Benjamin Location
- Charlotte, NC, US
William Benjamin Work
- 311 Contact Center Supervisor @ (March 2026 - Present)
- 311 Contact Center Lead Representative @ (January 2025 - March 2026)
- 311 Contact Center Representative @ (December 2019 - December 2024)
- Systems Designer @ Self-employed (August 2022 - Present)
- Mentor @ (March 2022 - Present)
- Game Developer @ (October 2019 - June 2022)
- Account Manager @ (April 2019 - December 2019)
- Master Sales Agent @ (May 2016 - April 2019)
- Customer Service Representative @ Convergys (January 2012 - February 2013)
William Benjamin Education
- Full Sail University
Bachelor of Science - BSc (Game Design and Development)
2019-2022
William Benjamin Skills
- Adobe Photoshop
- Agent Development
- Agile Project Management
- Agile Software Development
- Architectural Visualization
- Blueprint
- Business Process Improvement
- C#
- C++
- Coaching
- Coaching & Mentoring
- Communication
- Confluence
- Cross-functional Team Leadership
- Customer Escalation Management
- Customer Service
- Data Analysis
- Data Analytics
- Escalation Resolution
- Game Design
- Game Design Documents
- Game Development
- Game Testing
- Game Theory
- Google Sheets
- Jira
- Leadership
- Level Design
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Object-Oriented Programming (OOP)
- Problem Solving
- Programming
- Project Management
- Python (Programming Language)
- Quality Assurance
- R (Programming Language)
- SQL
- Scripting
- Scrum
- Software Development
- Software Documentation
- Software Quality Assurance
- Software Testing
- Staff Development
- Supervisory Skills
- Systems Design
- Tableau
- Team Leadership
- Telemarketing
- Terrain Modeling
- Troubleshooting
- Unreal Engine
William Benjamin Summary
- William Benjamin, based in Charlotte, NC, US, is currently a 311 Contact Center Supervisor at City of Charlotte. William Benjamin brings experience from previous roles at City of Charlotte, Self-employed and International Game Developers Association (IGDA®). William Benjamin holds a 2019 - 2022 Bachelor of Science - BSc in Game Design and Development @ Full Sail University. With a robust skill set that includes Adobe Photoshop, Agent Development, Agile Project Management, Agile Software Development, Architectural Visualization and more. William Benjamin has 2 emails and 2 mobile phone numbers on RocketReach.
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