William Benedict Email & Phone Number

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Customer Service Associate @ (February 2020 - Present)
Fraud and Payments Associate @ Roar Digital (November 2019 - February 2020)
BSA Analyst @ (May 2015 - February 2019)
Quality Control Supervisor @ (June 2013 - May 2015)
Team Leader - Senior Operations Specialist @ (September 2008 - May 2012)
Technical Specialist - Settlement Operations @ (September 2006 - September 2008)
Quality Control Specialist – Operations @ (May 2004 - September 2006)
Senior Operations Specialist - Corporate Actions @ (August 1999 - March 2004)
Senior Communications Specialist - Chairman Division and Client Satisfaction @ (December 1997 - August 1999)

Analysis
Auditing
Back Office
Background in quality control and brokerage operations
Bank Secrecy Act
Banking
Coaching
Communication
Contact Centers
Customer Experience
Customer Loyalty
Customer Satisfaction
Customer Service
Customer Service Representatives
Direct customer service related areas; complaint resolution, client satisfaction
Enterprise Software
FINRA
Finance
Financial Risk
Financial Services
Fixed Income
History of heading new business units, team building, project tracking
Internal Audit
Internal Controls
Leadership
Management
Problem Solving
Process Improvement
Quality Control Reivew
Reputation of supporting and partnering with business leaders to achieve goals
Reviewing processes and producing or updating written procedures
Risk Management
Sarbanes-Oxley Act
Securities
Security
Series 63
Series 7
Series 7 and 63 broker license with a track record of reliability and teamwork
Settlement
Software Documentation
Team Building
Teamwork
Time Management
Trading
Training
Troubleshooting
Direct Customer Service Related Areas
Project Tracking
History Of Heading New Business Units
Complaint Resolution
Sarbanes Oxley Act
Client Satisfaction

William Benedict, based in Middletown, NJ, US, is currently a Customer Service Associate at Horizon Blue Cross Blue Shield of New Jersey. William Benedict brings experience from previous roles at Roar Digital, Cenlar FSB and Charles Schwab. William Benedict holds a 1984 - 1989 Bachelor’s Degree in Psychology and Business @ Minnesota State Moorhead. With a robust skill set that includes Analysis, Auditing, Back Office, Background in quality control and brokerage operations, Bank Secrecy Act and more. William Benedict has 1 emails and 1 mobile phone numbers on RocketReach.