Assoicates of Technology (Computer Networking Technology)
1993
-
1997
William Alterson Skills
Incident Management
Service Delivery
ITIL
Business Process Improvement
Lean Six Sigma
Change Management
Problem Management
IT Service Management
Management
Process Improvement
Vendor Management
IT Management
People Management
Disaster Recovery
Business Analysis
Operating Systems
Information Technology
IT Operations
Networking
Team Leadership
Visio
Troubleshooting
Data Center
Leadership
Incident Response
Six Sigma
Call Centers
Project Management
Credit Cards
Incident Handling
Servers
Relationship Management
Banking
Retail Banking
Credit
ITIL Certified
Operations Management
System Monitoring
Mercury Tools
SiteScope
People Development
Service Management
Process Management
Metrics
Lean IT
IT Strategy
SharePoint
Strategy
Global Management
Training
Performance Management
Strategic Planning
Business Development
Command Center
Managing Offshore Teams
William Alterson Summary
William Alterson, based in St. Louis, MO, US, is currently a Vice President of IT at Hogan Transportation Companies. William Alterson brings experience from previous roles at Hogan Transportation Companies, Mercy, Interface Security Systems and MasterCard. William Alterson holds a 2017 - 2017 Bachelor of Science - BS in Applied Management @ Ranken Technical College. With a robust skill set that includes Incident Management, Service Delivery, ITIL, Business Process Improvement, Lean Six Sigma and more. William Alterson has 3 emails and 2 mobile phone numbers on RocketReach.
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