Willa Hightower Email & Phone Number
Vice President Customer Service @ AVANGRID
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Willa Hightower Location
- Philadelphia, PA, US
Willa Hightower Work
- Vice President Customer Service @ (August 2026 - Present)
- Senior Consultant @ WJ Hightower & Associates (August 2024 - Present)
- Vice President Customer Operations @ (March 2022 - July 2024)
- Director of Strategy and Governance @ (July 2020 - March 2022)
- Director of Strategic Planning @ (November 2018 - July 2020)
- Director, Customer Financial Operation @ (December 2014 - November 2018)
- Manager, Utility Integration @ (June 2013 - December 2014)
- Utilities Manager @ EXELON UTILITIES (June 2013 - December 2014)
- Revenue Manager @ PECO ENERGY (Exelon) (November 2007 - June 2013)
- Manager, Revenue and Load Forecasting and Regulatory Support @ (October 2007 - June 2013)
- Finance Manager @ (December 2003 - October 2007)
- Senior Financial Analyst @ (January 2002 - December 2003)
- Finance Associate @ (December 1998 - October 2001)
- Customer Choice Marketing Analyst @ (March 1998 - December 1998)
- Marketing Analyst @ (January 1997 - January 1998)
- Professional Develop Program trainee @ (January 1996 - March 1997)
Willa Hightower Education
- Stanford University Graduate School of Business
Certificate
2025-2026 - MIT Sloan Executive Education
Certificate
2024-2024 - Columbia Business School
Certificate - Leading Strategic Growth
2019-2019 - Georgia Institute of Technology
Bachelor
- Georgia State University - J. Mack Robinson College of Business
MBA
- Georgia State University
Master of Business Administration
Willa Hightower Skills
- Executive Visibility
- Data-driven Decision Making
- Forecasting
- Long Range Planning
- Financial Engineering
- Budgeting
- Strategic Planning
- Analysis
- Financial Analysis
- Financial Modeling
- Budgets
- Corporate Finance
- Change Management
- Business Process Improvement
- Strategy
- Energy
- Project Planning
- Business Analysis
- Contract Negotiation
- Finance
- Team Leadership
- Management
- Process Improvement
- Energy Policy
- Marketing
- Accounting
- Mergers & Acquisitions
- Program Management
- Management Consulting
- Consolidation
- Risk Management
- Portfolio Management
- Due Diligence
- Pricing
- Business Development
- Business Planning
- Project Management
- Natural Gas
- Cross-functional Team Leadership
- Operations Management
- Leadership
- Strategic Financial Planning
- Microsoft Excel
- Smart Grid
- Business Strategy
- Coaching
- Data Analysis
- Managerial Finance
- Financial Reporting
- PowerPoint
- Integration
- Variance Analysis
- AI for Project Management
- Agile Methodologies
- Analytics
- Application Support Management
- Artificial Intelligence for Business
- Budget & Financial Management
- Change Implementation & Control
- Coaching & Mentoring
- Collaborative Leadership
- Collaborative Problem Solving
- Connectors
- Continuous Improvement
- Cross-team Collaboration
- Customer Experience
- Customer Journey Mapping
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service Management
- Customer Service Operations
- Customer Success Initiatives
- Digital Engagement
- Digital Strategy
- Digital Transformation
- Director level
- Evaluation and Planning
- Finance Transformation
- Financial Forecasting
- Financial Oversight
- Influencing Without Authority
- Interpersonal Skills
- Key Performance Indicators
- Leadership Development
- Personal Development
- Presentation Skills
- Public Speaking
- Quality Assurance
- Regulatory & Government Affairs Influence
- Regulatory Compliance
- Relationship Building
- Revenue Management
- Revenue Operations
- Stakeholder Engagement
- Statistics
- Strategic Growth
- Strategic Planning & Execution
- Strategic Thinking
- Talent Management
- Team Leadership and Mentorship
- Cross Functional Team Leadership
- Mergers and Acquisitions
Willa Hightower Summary
- Willa Hightower, based in Philadelphia, PA, US, is currently a Vice President Customer Service at Avangrid. Willa Hightower brings experience from previous roles at WJ Hightower & Associates, Pepco Holdings and Exelon. Willa Hightower holds a 2025 - 2026 Certificate @ Stanford University Graduate School of Business. With a robust skill set that includes Executive Visibility, Data-driven Decision Making, Forecasting, Long Range Planning, Financial Engineering and more. Willa Hightower has 1 emails and 2 mobile phone numbers on RocketReach.
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