Technical Services Manager @ (June 2014 - December 2016)
Training Non Commissioned Officer In Charge @ (July 2002 - July 2013)
Desktop Support Specialist @ (May 2012 - February 2013)
Desktop Support Specialist @ TLC Networks, Inc (May 2011 - May 2012)
Will Young Education
Northeastern Illinois University
Bachelors (Music Education)
2005-2009
Illinois State University
Music Teacher Education
2001-2003
Will Young Skills
Active Directory
Automation
Auvik
Business Process Automation
Business Process Improvement
Cloud Applications
Computer Hardware
Computer Repair
ConnectWise
Customer Service
Desktop Computers
Disaster Recovery
Help Desk Support
Hosted Microsoft Exchange
IT Operations
IT Service Management
IT Strategy
Imaging Software
Information Technology
LabTech
Leadership
Managed Services
Management
Microsoft Office
Network Administration
Networking
Outlook
Professional Services Automation
Project Management
Remote Monitoring and Management
Robotic Process Automation (RPA)
Servers
Software Documentation
Solution Architecture
System Administration
Systems Integration
Teaching
Team Leadership
Technical Leadership
Technical Support
Ticketing Software
Training
Troubleshooting
Vendor Management
Windows
Windows Server
Workflow Automation
Music
Desktop Support
Android
iOS
Remote Desktop
VoIP
OS X
Technical Services
Services
Will Young Summary
Will Young, based in Des Plaines, IL, US, is currently a Co-Founder and CTO at Expected Outcomes. Will Young brings experience from previous roles at Will & Way Solutions, Bering McKinley, CCS Technology Group, LLC and Brammeier Computer Services (BCS). Will Young holds a 2005 - 2009 Bachelors in Music Education @ Northeastern Illinois University. With a robust skill set that includes Active Directory, Automation, Auvik, Business Process Automation, Business Process Improvement and more. Will Young has 3 emails and 2 mobile phone numbers on RocketReach.
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