Enterprise Implementation Manager @ (October 2023 - January 2025)
Enterprise Customer Success Manager @ (July 2023 - October 2023)
Business Growth Consultant @ (November 2022 - June 2023)
Manager of Operations @ (March 2017 - September 2022)
Full-time parenting @ (July 2016 - March 2017)
Technology and Facilities Manager @ (December 2014 - July 2016)
Lead Project Coordinator @ (January 2014 - December 2014)
Team Leader @ (January 2012 - December 2013)
Part Owner @ (April 2011 - June 2014)
Project Business Analyst @ (February 2009 - March 2013)
Will Truong Skills
Account Management
Artificial Intelligence (AI)
Business Development
Business Integration
Business Planning
CRM Integration
Change Management
Client Relations
Communication
Community Engagement
Critical Thinking
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Escalation Management
Customer Experience
Customer Experience Design
Customer Onboarding
Customer Relationship Management (CRM)
Emotional Intelligence
Engagement Management
Escalations Management
Financial Analysis
Healthcare
Interpersonal Skills
Leadership
Management
Marketing
Office 365
People Management
Performance Measurement
Procurement
Procurement Contracts
Program Management
Project Management
Project Planning
Relationship Development
Sales Processes
Salesforce.com
Software as a Service (SaaS)
Stakeholder Management
Strategic Initiatives
Strategic Planning
Support Management
Team Management
Training & Development
Will Truong Summary
Will Truong, based in Toronto, ON, CA, is currently a Customer Experience Manager at AceUp. Will Truong brings experience from previous roles at EZRA Coaching, MCS Analytics and Touchstone Institute. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Business Development, Business Integration, Business Planning and more. Will Truong has 2 emails on RocketReach.
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