2003 -
2013 Graphic and Web Designer @ Freelance Design
2007 -
2012 MIS HelpDesk Supervisor @
2005 -
2007 Technical Support and QA Supervisor @
Will Shields Education
St. Petersburg College
Associate’s Degree (Computer Programming and Analysis)
2012
-
2016
D G Erwin Technical Center
Networking & PC Repair
2004
-
2005
Harvard Online
(Computer Science)
2025null
Will Shields Skills
Active Directory
Windows 7
Network Administration
Desktop Support
Software Quality Assurance
Computer Repair
Hardware Support
Software Installation
XML
Customer Relations
Customer Service
Graphic Design
Web Design
Photoshop
Technical Support
OS X
Help Desk Support
HTML
Call Centers
Databases
Computer Hardware
Networking
Troubleshooting
Testing
Servers
MySQL
Software Documentation
Visio
Python
HTML + CSS
CSS
XHTML
Adobe Creative Suite
Quality Assurance
Software Development
Wordpress
Wordpress Design
Windows Server 2008
Windows Server 2003
Help Desk Management
Software Training
Technical Management
Mac OS X
Mac OS 9
Illustrator
Mac
Windows
Time Management
Information Technology
Windows Server
Mental Health
Software Quality
Will Shields Summary
Will Shields, based in Tampa, FL, US, is currently a Senior Support Engineer at ConnectWise. Will Shields brings experience from previous roles at ConnectWise, Kicks for a Cause, Riley Law Group and Freelance Design. Will Shields holds a 2012 - 2016 Associate’s Degree in Computer Programming and Analysis @ St. Petersburg College. With a robust skill set that includes Active Directory, Windows 7, Network Administration, Desktop Support, Software Quality Assurance and more. Will Shields has 2 emails and 2 mobile phone numbers on RocketReach.
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