Will Shields Email & Phone Number
Senior Support Engineer @ ConnectWise
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Will Shields Location
- Tampa, FL, US
Will Shields Work
- 2018 -now Senior Support Engineer @
- 2012 -2018 Support Engineer @
- 2022 -now Executive Director @
- 2017 -2019 Full Stack Web Developer @
- 2003 -2013 Graphic and Web Designer @ Freelance Design
- 2007 -2012 MIS HelpDesk Supervisor @
- 2005 -2007 Technical Support and QA Supervisor @
- 2009 -2009 Network Administrator @
- 2004 -2004 Technical Support Rep @
Will Shields Education
- St. Petersburg College
Associate’s Degree (Computer Programming and Analysis)
2012-2016 - D G Erwin Technical Center
Networking & PC Repair
2004-2005 - St. Petersburg College
Associate’s Degree (Graphic & Web Design)
1999-2000 - Harvard Online
(Computer Science)
2025
Will Shields Skills
- Active Directory
- Windows 7
- Network Administration
- Desktop Support
- Software Quality Assurance
- Computer Repair
- Hardware Support
- Software Installation
- XML
- Customer Relations
- Customer Service
- Graphic Design
- Web Design
- Photoshop
- Technical Support
- OS X
- Help Desk Support
- HTML
- Call Centers
- Databases
- Computer Hardware
- Networking
- Troubleshooting
- Testing
- Servers
- MySQL
- Software Documentation
- Visio
- Python
- HTML + CSS
- CSS
- XHTML
- Adobe Creative Suite
- Quality Assurance
- Software Development
- Wordpress
- Wordpress Design
- Windows Server 2008
- Windows Server 2003
- Help Desk Management
- Software Training
- Technical Management
- Mac OS X
- Mac OS 9
- Illustrator
- Mac
- Windows
- Time Management
- Information Technology
- Windows Server
- Mental Health
- Software Quality
Will Shields Summary
- Will Shields, based in Tampa, FL, US, is currently a Senior Support Engineer at ConnectWise. Will Shields brings experience from previous roles at ConnectWise, Kicks for a Cause, Riley Law Group and Freelance Design. Will Shields holds a 2012 - 2016 Associate’s Degree in Computer Programming and Analysis @ St. Petersburg College. With a robust skill set that includes Active Directory, Windows 7, Network Administration, Desktop Support, Software Quality Assurance and more. Will Shields has 2 emails and 2 mobile phone numbers on RocketReach.
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