Will Pratt-Stephen Email & Phone Number
Support Account Manager @ Betterworks
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Will Pratt-Stephen Location
- New York, NY, US
Will Pratt-Stephen Work
- Support Account Manager @ (April 2025 - Present)
- Client Success Enablement Manager @ (July 2024 - April 2025)
- Product Support Manager @ (October 2022 - March 2024)
- Technical Support Manager @ (February 2019 - October 2022)
- Client Operations Advisor @ (October 2017 - February 2019)
- Customer advocate specialist @ (August 2016 - October 2017)
- Telephone Interviewer @ Quinnipiac University Polling Institute (September 2015 - January 2016)
- Web Design Intern @ The Memo (June 2015 - August 2015)
- Intern to the creative director @ GEM Advertising (January 2015 - May 2015)
Will Pratt-Stephen Education
- Quinnipiac University
Bachelor of Science (B.S.) (Computer Information Systems)
2012-2016
Will Pratt-Stephen Skills
- Technical Requirements
- Product Demonstration
- Apparel Sourcing
- Project Management
- Relationship Development
- Relationship Building
- Account Reconciliation
- Post-Sales
- Presales
- Coaching
- Product Knowledge
- Team Performance
- Customer Satisfaction
- Build Strong Relationships
- Product Service
- Business Insights
- Customer Success
- Accountability
- Technical Support
- Live chat
- Jira
- Product vision
- Cross-functional Team Leadership
- Interpersonal Skills
- Account Management
- Empathy
- Communication
- Product Development
- Customer Support
- Presentations
- Employee Training
- Team Motivation
- Project Coordination
- Problem Solving
- Teamwork
- Product Operations
- Product Support
- Service-Level Agreements (SLA)
- Service Level Objectives
- Software as a Service (SaaS)
- Intercom
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Public Speaking
- Microsoft Excel
- Customer Service
- Zendesk
- Zoom
- SQL
- Access Control
- Troubleshooting
- SSO
- Agile Project Management
- Agile Methodologies
Will Pratt-Stephen Summary
- Will Pratt-Stephen, based in New York, NY, US, is currently a Support Account Manager at Betterworks. Will Pratt-Stephen brings experience from previous roles at DailyPay, Inc., GWI, Movable Ink and Squarespace. Will Pratt-Stephen holds a 2012 - 2016 Bachelor of Science (B.S.) in Computer Information Systems @ Quinnipiac University. With a robust skill set that includes Technical Requirements, Product Demonstration, Apparel Sourcing, Project Management, Relationship Development and more. Will Pratt-Stephen has 1 emails and 1 mobile phone numbers on RocketReach.
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