Will Phan Email & Phone Number
Program Manager, Enterprise Customer Success @ Veeam Software
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Will Phan Location
- Tucker, GA, US
Will Phan Work
- 2025 -now Program Manager, Enterprise Customer Success @
- 2021 -2024 Program Manager - Data and Insights @
- 2017 -2021 Program Manager - Customer Success and Digital Experience @
- 2012 -2017 Software QA Engineer @ Tripwire Network Security
- 2012 -2014 Senior Technical Support Engineer and Technical Account Manager @
- 2011 -2012 eSupport Focal and Program Manager @
- 2007 -2011 L2 Senior Select Support Engineer @
- 2006 -2007 Lead Project Implementation Specialist and Corporate Trainer @ Integrated Technology Group
Will Phan Education
- Duke University - The Fuqua School of Business
Adaptive Strategic Execution Program (ASEP) (Project Management)
2020-2023 - DeVry University
Bachelor of Science in Network Communications Management (Information Technology)
1999-2004
Will Phan Skills
- Large Language Models (LLM)
- Data Cleaning
- Business-to-Business (B2B)
- Adaptation
- Web Conferencing
- Soft Skills
- Service Delivery
- Team Leadership
- Product Adoption
- Issue Management
- Customer Satisfaction
- Microsoft Office
- Microsoft Excel
- Customer Service
- Project Documentation
- Information Technology
- Product Road Mapping
- Strategy Alignment
- Presentations
- Business Case Preparation
- Trello
- CSM
- Timelines
- Problem Solving
- Manage Complex Projects
- Client Relations
- Build Strong Relationships
- Analytical Skills
- Training
- AI Strategy
- Prompt Engineering
- Stakeholder Management
- Product Management
- Product Lifecycle Management
- Cross-team Collaboration
- IT Project & Program Management
- Data Engineering
- Generative AI
- Generative AI Tools
- Machine Learning
- Artificial Intelligence (AI)
- Organization Skills
- Written Communication
- Technical Requirements
- Project Performance
- Slide Preparation
- Project Leadership
- Communication
- Project Stakeholder Management
- Project Communications
- Change Management
- Customer Lifecycle Management
- Strategic Insights
- Stakeholder Engagement
- Program Management
- Business Strategy
- Customer Experience
- Customer Success
- Project Implementation
- Strategic Planning
- Project Planning
- Project Management
- Information Security
- Network Security
- Security
- Firewalls
- Vulnerability Assessment
- Cloud Computing
- Technical Support
- Network Administration
- Information Security Management
- Identity Management
- Business Requirements
- SaaS
- Linux
- VMware
- Cross-functional Team Leadership
- Consultative Approach
- Process Improvement
- Data-driven Decision Making
- KPI Implementation
- Digital Transformation
- Virtual Teams
- Internet Security
- Vulnerability Management
- SIEM
- Application Security
- QA Process
Will Phan Summary
- Will Phan, based in Tucker, GA, US, is currently a Program Manager, Enterprise Customer Success at Veeam Software. Will Phan brings experience from previous roles at Cisco and Tripwire Network Security. Will Phan holds a 2020 - 2023 Adaptive Strategic Execution Program (ASEP) in Project Management @ Duke University - The Fuqua School of Business. With a robust skill set that includes Large Language Models (LLM), Data Cleaning, Business-to-Business (B2B), Adaptation, Web Conferencing and more. Will Phan has 5 emails and 3 mobile phone numbers on RocketReach.
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