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Will Holloway Location
Santa Ana, CR
Will Holloway Work
Vice President, Consumer Service Products and Operations @ (March 2025 - Present)
Vice President, Innovation and Automation @ (July 2023 - March 2025)
Group Leader, Self Service and Omni-Channel Strategy @ (January 2021 - July 2023)
Director of Sales and Solutions @ (January 2020 - January 2021)
Managing Director @ (April 2017 - January 2020)
Senior Consultant @ ClickFox, The Journey Company (June 2015 - April 2017)
Business Analyst @ ClickFox, The Journey Company (March 2014 - June 2015)
Jr. Business Analyst @ ClickFox, The Journey Company (August 2012 - March 2014)
Will Holloway Education
The University of Georgia
Bachelor of Business Administration (Management)
2006-2011
University of Georgia - Terry College of Business
Bachelor of Business Administration (B.B.A.)
Will Holloway Skills
Business Analytics
Business Intelligence (BI)
Business Intelligence Tools
Business Management
Business Operations
Business Process Improvement
Business Process Management
Business Strategy
CX
Change Management
Cross-functional Team Leadership
Customer Analysis
Customer Experience
Customer Experience Analysis
Customer Experience Consulting
Customer Experience Management
Customer Journey Mapping
Customer Journeys
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Self Service
Customer Service
Data Analysis
Digital Strategy
Digital Transformation
Executive Leadership
Finance
Inventory Management
Journey Mapping
Leadership
Management
Management Consulting
Marketing
Operations Management
Performance Consulting
Problem Solving
Process Improvement
Process Optimization
Product Road Mapping
Public Speaking
ROI Justification
Self-Service Solutions
Strategy
Team Leadership
Teamwork
Technology Consulting
Time Management
User Training
Web Content Optimization
Computer Hardware
PowerPoint
Microsoft Office
Microsoft Excel
Microsoft Word
Retail
Project Management
Research
Will Holloway Summary
Will Holloway, based in Santa Ana, CR, is currently a Vice President, Consumer Service Products and Operations at Western Union. Will Holloway brings experience from previous roles at Western Union and BryterCX. Will Holloway holds a 2006 - 2011 Bachelor of Business Administration in Management @ The University of Georgia. With a robust skill set that includes Business Analytics, Business Intelligence (BI), Business Intelligence Tools, Business Management, Business Operations and more. Will Holloway has 3 emails and 2 mobile phone numbers on RocketReach.
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