Will G. Email & Phone Number
Director of Customer Success @ EliseAI
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Will G. Location
- United States
Will G. Work
- 2026 -now Director of Customer Success @
- 2023 -now Head of Global Customer Success @
- 2019 -2022 Vice President of Customer Success @
- 2012 -2017 Head of Customer Success and Engagement @
- 2008 -2012 Team Leader and Key Account Manager @
Will G. Education
- Newcastle University
BA Marketing (Marketing)
2006-2010 - Sedbergh School 2001-2006
Will G. Skills
- Culture Change
- Organizational Culture
- Global Management
- Staff Development
- Stakeholder Management
- Organizational Design
- Software as a Service (SaaS)
- Project Management
- Business Transformation
- Customer Escalation Management
- Strategic Leadership
- Customer Service
- Team Building
- Analytical Skills
- Strategy
- Critical Thinking
- Zendesk
- Strategic Planning
- Customer Relationship Management (CRM)
- Process Improvement
- Sales
- Customer Success
- Onboarding
- Start-ups
- Marketing
- Customer Experience
- Key Performance Indicators
- Continuous Improvement
- Integration
- Salesforce.com
- Leadership
- Management
- Creative Problem Solving
- Contract Negotiation
- Revenue Growth
- Up-selling
- Team Development
- Client Retention Strategies
- Client Onboarding
- Customer Onboarding
- Value Selling
- Workflow Management
- Process Design
- Training
- Playbook
- Pendo Product Cloud
- Apache Superset
- Net Promoter Score
- Change Management
- Account Management
- Marketing Strategy
- Affiliate Marketing
- Online Advertising
- Mobile Marketing
- PPC
- Digital Marketing
- Lead Generation
- Email Marketing
- SEO
- Team Management
- E-commerce
- Performance Based Marketing
- Social Media Marketing
- Mobile Devices
- Microsoft Excel
- Online Marketing
- Online Lead Generation
- Digital Strategy
- Web Analytics
- Time Management
- Team Leadership
- Microsoft PowerPoint
- Revenue Forecasting
- Client Management
- Digital Planning
- Sales Leadership
- Sales Management
- Client Reporting
- Review Meetings
- ROI Monitoring
- Affiliate Programmes
- Communications Skills
- Marketing Communications
- Negotiation Skills
- CRM
- Key Account Management
- Client Delivery
- Up Selling
- E Commerce
Will G. Summary
- Will G., based in United States, is currently a Director of Customer Success at EliseAI. Will G. brings experience from previous roles at Tigerhall, Partnerize and Awin Global. Will G. holds a 2006 - 2010 BA Marketing in Marketing @ Newcastle University. With a robust skill set that includes Culture Change, Organizational Culture, Global Management, Staff Development, Stakeholder Management and more. Will G. has 4 emails and 3 mobile phone numbers on RocketReach.
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