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Will Franklin Location
Chattanooga, TN, US
Will Franklin Work
Sr. Business Analyst (CSPO) at Unum @ (August 2018 - Present)
Director, Data and Analytics Team (Product Owner) @ (December 2016 - Present)
Metrics and Reporting Analyst @ (May 2013 - December 2016)
Technical Process Consultant @ (May 2011 - May 2013)
Service Consultant @ (December 2008 - May 2011)
Billing Coordinator @ (August 2006 - December 2008)
Will Franklin Education
The University of Tennessee at Chattanooga
Bachelor of Science (Psychology)
2001-2005
Will Franklin Skills
Access
Amazon Web Services (AWS)
Business Analysis
Business Requirements
Call Center
Call Centers
Change Management
Cloud Computing
Customer Retention
Customer Service
Data Analysis
Disability Insurance
Employee Benefits
Healthcare
Insurance
Leadership
Microsoft Excel
Microsoft SQL Server
Microsoft Word
Network Security
Outlook
PowerPoint
Process Improvement
QlikView
QlikView Development
Requirements Gathering
SAS
SAS Programming
SDLC
SQL
SQL Server Management Studio
Salesforce.com
SharePoint
Social Media
Software Documentation
Team Leadership
Teradata Data Warehouse
Training
Visio
Waterfall
Will Franklin Summary
Will Franklin, based in Chattanooga, TN, US, is currently a Sr. Business Analyst (CSPO) at Unum at Unum. Will Franklin brings experience from previous roles at Unum. Will Franklin holds a 2001 - 2005 Bachelor of Science in Psychology @ The University of Tennessee at Chattanooga. With a robust skill set that includes Access, Amazon Web Services (AWS), Business Analysis, Business Requirements, Call Center and more. Will Franklin has 1 emails and 1 mobile phone numbers on RocketReach.
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