Will Francis Email
Software and Data Monetisation Specialist @ Elite Skills Arena
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Will Francis Location
- London, GB
Will Francis Work
- Software and Data Monetisation Specialist @ (August 2026 - Present)
- Advisory Board Member @ (March 2025 - Present)
- Enterprise Customer Success Manager @ (July 2024 - April 2026)
- Senior Club Relations Manager @ (August 2022 - July 2024)
- Global Senior Customer Success Manager @ (June 2021 - August 2022)
- Senior Customer Success Manager @ (December 2020 - August 2022)
- Customer Success Manager @ (January 2019 - December 2020)
- Customer Implementation Manager @ (January 2018 - January 2019)
- Customer Success 1st and 2nd Line Support @ (April 2017 - December 2018)
Will Francis Education
- Escuela Universitaria Real Madrid Universidad Europea
Diploma of Education (Maximum Performance and Technology in Sports)
2026-2026 - Johan Cruyff Institute
Diploma of Education (Leadership in Sport Organizations)
2024-2024 - Johan Cruyff Institute
Diploma of Education (Football Business, Strategic Planning in Football)
2023-2023 - University of Derby
AVCE ICT Award
2004-2006
Will Francis Skills
- Account Management
- Adobe Analytics
- Analytical Skills
- Athlete Management
- Bing Ads
- Business Expansion
- Business Reviews
- Business-to-Business (B2B)
- CRM Integration
- Churn Management
- Coaching
- Commercial Planning
- Communication
- Competitive Analysis
- Cross-functional Collaborations
- Customer Acquisition
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Journey Mapping
- Customer Management
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Executive Management
- Fan Engagement
- Financial Analysis
- Football
- Football Analysis
- Google Adwords
- Google Analytics
- HubSpot
- HubSpot Sales Hub
- Implementation
- Internal & External Clients
- International Expansion
- JavaScript
- Key Account Development
- Mergers & Acquisitions (M&A)
- Microsoft Dynamics CRM
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft Word
- Negotiation
- Net Revenue Retention
- Presentations
- Project Management
- Quarterly Business Reviews
- Relationship Building
- Renewal Retention
- Renewals
- Research
- Retention Strategies
- Sales
- Sales Management
- Sales Operations
- Sales Processes
- Salesforce.com
- Social Media
- Software as a Service (SaaS)
- Spanish-speaking
- Sports
- Sports Analytics
- Sports Fan Engagement
- Sports Management
- Sports Technology
- Strategic Accounts
- Strategic Business
- Strategic Communications
- Strategic Partnerships
- Strategy
- Team Leadership
- Teamwork
- Up-selling
- Value Realization
- account development
Will Francis Summary
- Will Francis, based in London, GB, is currently a Software and Data Monetisation Specialist at Elite Skills Arena. Will Francis brings experience from previous roles at Chicago House Athletic Club, QStory, TransferRoom and Infinity. Will Francis holds a 2026 - 2026 Diploma of Education in Maximum Performance and Technology in Sports @ Escuela Universitaria Real Madrid Universidad Europea. With a robust skill set that includes Account Management, Adobe Analytics, Analytical Skills, Athlete Management, Bing Ads and more. Will Francis has 1 emails on RocketReach.
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