Wilfred Ferrer's Location
Valenzuela, NCR, PH
Wilfred Ferrer's Work
- IT Manager @ APAC Customer Services
- IT Manager @ APAC Customer Services
- IT Manager @ APAC Customer Services
- Technical Specialist @ APAC Customer Services
- On-Site Engineer @ DTSI
- On Site Engineer @ DTSI
- Tutor @ Personal
- Trainee @ Alliance Technologies Corporation
Wilfred Ferrer's Education
- De La Salle University
BS-ECE (Engineering)
1996 - 2001 - Colegio San Agustin
High School Diploma
Wilfred Ferrer's Skills
- Avaya
- BPO
- Call Center
- Workforce Management
- Service Delivery
- Contact Centers
- Troubleshooting
- Outsourcing
- Process Improvement
- Active Directory
Wilfred Ferrer's Summary
Wilfred Ferrer, based in Valenzuela, NCR, PH, is currently a IT Manager at APAC Customer Services, Inc., bringing experience from previous roles at APAC Customer Services, Inc, APAC Customer Services and DTSI. Wilfred Ferrer holds a 1996 - 2001 BS-ECE in Engineering @ De La Salle University. With a robust skill set that includes Avaya, BPO, Call Center, Workforce Management, Service Delivery and more, Wilfred Ferrer contributes valuable insights to the industry. Wilfred Ferrer has 2 emails and 3 mobile phone numbers on RocketReach.
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