Customer Communications Technician @ US West Communications (November 1998 - June 2001)
Wilbur Rivera Education
ITT Technical Institute-Seattle
Bachelor of Applied Science (B.A.Sc.) (Electrical and Electronics Engineering)
1995-1998
University of San Carlos, Philippines
Accounting
1987-1991
Wilbur Rivera Skills
3G
Account Management
Broadband
Call Centers
Cloud Computing
Co-location
Contact Centers
Customer Retention
Customer Satisfaction
DSL
Data Center
Disaster Recovery
Enterprise Software
Ethernet
Fiber Optics
GSM
IP
Integration
LAN-WAN
MPLS
Managed Services
Mobile Communications
Mobile Devices
Network Design
Optical Fiber
Product Management
SIP Trunking
Sales Operations
Salesforce.com
Solution Selling
Switches
T1
Telecommunications
Telephony
Unified Communications
Vendor Management
VoIP
WAN
Wireless
Wireless Technologies
Wilbur Rivera Summary
Wilbur Rivera, based in Seattle, WA, US, is currently a Principal Engineer at Quecon, Inc.. Wilbur Rivera brings experience from previous roles at Comtech Telecommunications Corp., Centurylink, QWEST COMMUNICATIONS CORP and US West Communications. Wilbur Rivera holds a 1995 - 1998 Bachelor of Applied Science (B.A.Sc.) in Electrical and Electronics Engineering @ ITT Technical Institute-Seattle. With a robust skill set that includes 3G, Account Management, Broadband, Call Centers, Cloud Computing and more. Wilbur Rivera has 1 emails on RocketReach.
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