Wilber Pulido Vanegas's Location
Bogotá, Bogota, CO
Wilber Pulido Vanegas's Work
- Head of Customer Experience @ EdgeUno
- Sr LATAM Churn Manager @ Hughes Escorts Communications Limited
- Customer Experience Manager @ Hughes Escorts Communications Limited
- Customer Satisfaction Manager | SoftwareONE Colombia @ SoftwareOne
- Customer Experience Supervisor @ EPM
- After-Sales Operation Manager @ EPM
- Business Professional on Customer Service @ UNE Telecomunicaciones S.A
- Assistant on Customer Service - CRM @ UNE EPM Bogotá
- Voluntary Pension Advisory Service - Severance. @ Porvenir S.A.
Wilber Pulido Vanegas's Education
- Universidad EAN
Marketing Management Specialist (Marketing)
- Universidad EAN
Master's Degree (Service Management)
- Aden Business School
Effective leadership (Leadership and team management)
- Asociación Colombiana de Contact Centers y BPO
11º Congreso Andino de Contact Centers & CRM (9 MAYO 2014)
- Universidad de La Sabana
Diploma in Customer Relationship Management - CRM (Business, Management, Marketing, and Related Support Services)
- Universidad EAN
Master's Degree (Administration)
Wilber Pulido Vanegas's Skills
- Team Leadership
- Customer Service
- CRM
- Business Strategy
- Strategic Planning
- Project Management
- Marketing Strategy
- Telecommunications
- Microsoft Office
- Negotiation
Wilber Pulido Vanegas's Summary
Wilber Pulido Vanegas, based in Bogotá, Bogota, CO, is currently a Head of Customer Experience at EdgeUno, bringing experience from previous roles at Hughes, SoftwareONE and TIGO-UNE Telecomunicaciones. Wilber Pulido Vanegas holds a Marketing Management Specialist in Marketing @ Universidad EAN. With a robust skill set that includes Team Leadership, Customer Service, CRM, Business Strategy, Strategic Planning and more, Wilber Pulido Vanegas contributes valuable insights to the industry. Wilber Pulido Vanegas has 2 emails on RocketReach.
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