Wiktor Doktór's Location
Warsaw, PL
Wiktor Doktór's Work
- CEO @ Pro Progressio
- Podcaster @ Podcast "BSS bez tajemnic" & "Good Morning BSS World"
- Founding Member @ Emerging Europe Alliance for Business Services, Innovation & Technology
- General Head for Poland @ Deutscher Outsourcing Verband e.V. / German Outsourcing Association
- General Manager; International Sales Manager @ SWS
- Owner @ Riposta
- Head of Customer Operations @ Tansportation & Forwarding Agency
- Customer Service Development Director @ Holcim
- Billing and Customer Care Director @ Energis Polska
- Call Center Manager @ Formus
Wiktor Doktór's Education
- Wyższa Szkoła Zarządzania i Marketingu w Warszawie
Master of Management (Customer Care and Call Center Management)
1995 - 2000 - Policealna Szkola Gastronomiczno Hotelarska
Technician (Customer Service, Bartendering)
1995 - 1997
Wiktor Doktór's Skills
- Start-ups
- Outsourcing Management
- Outsourcing Advisory
- Call Center Development
- Shared Service Center
- Shared Services
- Shared Services Implementation
- Task Management
- Time Management
- Process Optimization
Wiktor Doktór's Summary
Wiktor Doktór, based in Warsaw, PL, is currently a CEO at Pro Progressio, bringing experience from previous roles at Podcast "BSS bez tajemnic" & "Good Morning BSS World", Emerging Europe Alliance for Business Services, Innovation & Technology, Deutscher Outsourcing Verband e.V. / German Outsourcing Association and SouthWestern BPS Poland Sp. z o.o.. Wiktor Doktór holds a 1995 - 2000 Master of Management in Customer Care and Call Center Management @ Wyższa Szkoła Zarządzania i Marketingu w Warszawie. With a robust skill set that includes Start-ups, Outsourcing Management, Outsourcing Advisory, Call Center Development, Shared Service Center and more, Wiktor Doktór contributes valuable insights to the industry. Wiktor Doktór has 2 emails and 2 mobile phone numbers on RocketReach.
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