Widaningrum Jusuf's Location
Indonesia
Widaningrum Jusuf's Work
- Head of Marketing and New Business Model @ FWD Insurance
- Head of Enterprise Customer Experience @ FWD Insurance
- Operation and Service Excellence, Consultant @ FWD Insurance
- Head of Retail Operations @ Uber
- Head of Customer Experience @ AIA Financial
- VP, Head of Customer Care @ Manulife
- VP, Project Management Office @ Manulife
- AVP, Transformation Services Lead @ AIG
- Contact Center Resourcing and Quality Management Manager @ HSBC
- Contact Center Process and Program Management Manager @ HSBC
Widaningrum Jusuf's Education
- Bogor Agricultural University
S1 (Management)
1992 - 1997
Widaningrum Jusuf's Skills
- Contact Center (Call Center/Telesales) Management
- Service to Sales (S2S)
- Six Sigma Quality Black Belt
- Auto Financing Operation
- Process Improvement
- Banking
- Management
- Project Management
- Six Sigma
- CRM
Widaningrum Jusuf's Summary
Widaningrum Jusuf, based in Indonesia, is currently a Head of Marketing and New Business Model at FWD Insurance, bringing experience from previous roles at FWD Insurance, Uber and AIA Indonesia. Widaningrum Jusuf holds a 1992 - 1997 S1 in Management @ Bogor Agricultural University. With a robust skill set that includes Contact Center (Call Center/Telesales) Management, Service to Sales (S2S), Six Sigma Quality Black Belt, Auto Financing Operation, Process Improvement and more, Widaningrum Jusuf contributes valuable insights to the industry. Widaningrum Jusuf has 2 emails on RocketReach.
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