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Wesley Torres Location
Spring Hill, TN, US
Wesley Torres Work
Solutions Consultant @ (May 2022 - Present)
Senior Customer Success Manager @ (June 2014 - May 2022)
Customer Service Representative @ Alfa Specialty and Alfa Vision Insurance (June 2013 - February 2014)
Customer Support Representative @ (June 2012 - March 2013)
Intelligence Analyst @ (October 2007 - October 2011)
Wesley Torres Education
Trevecca Nazarene University 2004-2006
Winter Haven Senior High School 2001-2004
Wesley Torres Skills
Account Management
Analysis
Bilingual-English/Spanish
Building Relationships
Business Relations
Business Relationship Management
Business Requirements
CRM
Client Communication
Client Relations
ClientSuccess
Communication
Configuration Management
Conflict Resolution
Critical Thinking
Cross-functional Collaborations
Customer Engagement
Customer Experience
Customer Interaction
Customer Journeys
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Success
Customer Support
De-escalation
Dependable Team Player
Enterprise Software
External Clients
Goal Oriented
Intelligence Analysis
Leadership
Learning Management Systems
Management
Microsoft Office
Networking
Oral & Written Communication Skills
Organization Skills
People Skills
Post-Sales
Problem Solving
Process Improvement
Product Adoption
Product Service
Project Documentation
Project Management
Relationship Development
Remote Team Management
SaaS
Security
Security Clearance
Software Implementation
Software Solutions
Software as a Service (SaaS)
Strategic Relationships
Systems Analysis
Team Alignment
Team Building
Team Leadership
Team-oriented
Teamwork
Technical Support
Time Management
Training
Troubleshooting
Voice of the Customer
Cidne
Customer Relationship Management Crm
Bilingual English/Spanish
Army
Data Entry
Software As A Service Saas
DoD Top Secret Clearance
Oral And Written Communication Skills
Team Oriented
Phone Etiquette
Call Centers
DoD
Telephone Skills
Customer Relationship Management
Software as a Service
Wesley Torres Summary
Wesley Torres, based in Spring Hill, TN, US, is currently a Solutions Consultant at Loadsmart. Wesley Torres brings experience from previous roles at LeadsPedia, Inc., Alfa Specialty and Alfa Vision Insurance, HealthStream and US Army. Wesley Torres holds a 2004 - 2006 Trevecca Nazarene University. With a robust skill set that includes Account Management, Analysis, Bilingual-English/Spanish, Building Relationships, Business Relations and more. Wesley Torres has 5 emails and 6 mobile phone numbers on RocketReach.
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