Wesley Kisner Email & Phone Number
Customer Support Operations Manager and Product Lead @ Grade.us
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Wesley Kisner Location
- Pittsburgh, PA, US
Wesley Kisner Work
- Customer Support Operations Manager and Product Lead @ (January 2023 - Present)
- Senior Customer Success Manager @ (June 2021 - January 2023)
- Customer Success Manager @ (February 2021 - June 2021)
- Senior Technical Support Specialist and Onboarding Account Manager @ (September 2018 - February 2021)
- Customer Service Logistics @ (October 2016 - September 2018)
- Utilities Customer Service Representative @ (April 2012 - September 2016)
- Host @ (March 2011 - April 2012)
- Utilities Customer Service Representative @ NiSource (January 2007 - December 2010)
Wesley Kisner Skills
- Account Management
- Analytical Skills
- Backlog Management
- Billing Systems
- Business Development
- Chat
- Cold Calling
- Collaborative Problem Solving
- Communication
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Support
- Easily Adaptable
- Electric Utility
- HTML
- Handle Multiple Priorities
- Interpersonal Skills
- JIRA
- Leadership
- Like Challenges
- Microsoft Office
- Natural Gas
- Onboarding
- Organization Skills
- Prioritize Workload
- Problem Solving
- Product Management
- Quality Assurance
- Sales
- Salesforce.com
- Scrum
- Skilled Multi-tasker
- Software Quality Assurance
- Software as a Service (SaaS)
- Teamwork
- Technical Leadership
- Technical Support
- Testing
- Training
- Zendesk
Wesley Kisner Summary
- Wesley Kisner, based in Pittsburgh, PA, US, is currently a Customer Support Operations Manager and Product Lead at Grade.us. Wesley Kisner brings experience from previous roles at Grade.us and PITT OHIO. With a robust skill set that includes Account Management, Analytical Skills, Backlog Management, Billing Systems, Business Development and more. Wesley Kisner has 2 emails and 2 mobile phone numbers on RocketReach.
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