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Wesley Location
Exeter, GB
Wesley Work
Director of Operations @ (April 2025 - Present)
Head of Sales and Marketing Services @ (September 2024 - April 2025)
Head of Sales Services @ (April 2023 - September 2024)
Head of Customer Experience @ Unity Five Ltd (July 2018 - April 2023)
Customer Onboarding Manager @ (October 2014 - July 2018)
Customer Support Manager @ Eclipse Internet (February 2010 - September 2014)
Branch Manager @ (October 2008 - January 2010)
Claims Manager @ (June 2004 - September 2008)
Working Holiday @ Traveling (August 2002 - May 2004)
Claims Team Manager (Commercial and Domestic) @ (June 1999 - July 2002)
Wesley Education
Chartered Insurance Institute
Lowveld High School
Wesley Skills
Troubleshooting
Salesforce.com
Security
Networking
Customer Service
Telecommunications
Service Delivery
Management
Process Improvement
Performance Management
Customer Experience
Leadership
Contact Centers
Call Centers
Team Management
Operational Efficiency
Supplier Performance and Quality Management
People Management
CRM
Team Leadership
Building High Performance Teams
Claims
Insurance
Personal Injury
Mentoring
Quality Assurance
Managed Services
Change Management
Stakeholder Management
Account Management
General Insurance
Liability
Claims Handling
Policy
Wesley Summary
Wesley, based in Exeter, GB, is currently a Director of Operations at Air Marketing. Wesley brings experience from previous roles at Air Marketing, Unity Five Ltd and KCOM Group PLC. Wesley holds a Chartered Insurance Institute. With a robust skill set that includes Troubleshooting, Salesforce.com, Security, Networking, Customer Service and more. Wesley has 1 emails on RocketReach.
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